“The house was beautiful, in a great location and the cinema room was a particular hit with the family!”
The disappointments were the cleanliness of the property - for instance, when we came to use the coffee machine the filter was full of moldy coffee. This must have been like this for quite a while as the mold spores were substantial. Many of the dishes and cutlery also felt greasy.
We were also slightly disappointed that there was not the usual Lake Lovers welcome pack - often we have received tea, coffee and other local produce but this was sadly absent.
The other piece of feedback was regarding parking. It was impossible to park outside/near the property. On previous visits to the lake district we had been given a parking permit to enable parking in the carparks. This would have been helpful and would have added to the enjoyment of the holiday.
If the above points were addressed then this would have been a 5 star.
Dear Susan,
Thank you for taking a moment to write a review of your stay at Woodlands Boutique. I am delighted to hear you found the house to be fabulous and the cinema room was a highlight.
I would like to apologise for the oversight on the coffee machine & crockery; we have since changed our private cleaner to ensure the highest standards remain throughout the property.
I appreciate your feedback regarding parking permits, and something we could explore for the future. As a terrace property, we don’t have any designated parking; however we are very fortunate that there is usually a plentiful amount of off-street parking in the street and surrounding streets without restrictions. There is also the Broad Street Car Park available, on the adjacent street, whereby you can pay £1.00 to park each day, when paid before 9am and can be refreshed each day via the digital app.
We hope you would consider returning to Woodlands Boutique and look forward to welcome you again soon.
Kind Regards,
Chris,
Owner of Woodlands Boutique
Property Owner
