“We stayed for 3 nights at The Snug, from 17th to 20th September 2021.”
On arrival we were greeted by a young lady who was very friendly, and showed us to our parking bay, and spoke to us in regards to what we needed to know, for our stay. She also said that she was showing us around as the owners were away.
The Snug was very clean, however the grass area had not been freshly cut, which I would have expected, prior to our arrival and the outside table was really dirty, and the chairs had not been washed down - they were dirty too, and covered in leaves. The Snug is advertised as ‘finished to an extremely high standard’, therefore I would have expected this - we thought that maybe because the owners were away, this was missed?
We also found that there was no where for our cases. There were drawers under the bed, which were rickety, and hard to open, so we didn’t use them.
I also would of liked to have a full length mirror in The Snug (which would have been perfectly situated hung on the inside of the bathroom door).
We also felt that there could have been shelves somewhere inside the bathroom, as there was nowhere to put toiletries, which we ended up leaving in our wash bags, which ended up on the little table each day - we just couldn’t keep the place tidy and felt this is most defiantly a place to stay for no longer than one night, maximum two.
The towels were very, very disappointing, they were quite small, and very hard/rough. Nice big fluffy towels would have been a nice touch.
We also found no where to dry off towels and shorts/swimming costume etc (from the hot tub), therefore I would suggest an area for a clothes line, as this just made the inside of The Snug feel more messy.
There were shutters on the windows, however nothing over the glass on the door, or the little window above the bed, therefore we couldn’t really have the full lie in that we were hoping for.
The most disappointing part for us was the bed/mattress - we found it really uncomfortable to the point where by day three, we were both struggling, and I ended up pulling a muscle in my neck/shoulder - there was only one pillow each too. Another pillow each should have been an option.
We were all ready to make bacon sandwiches one morning, however when we pulled out the portable hob; we found no where to plug in, without removing the microwave from the built in area.
The Snug is in a very private area, which is nice and the noise of the river/waterfall is nice to hear too, and of course the hot tub is lovely.
We personally thought The Snug was too small for us, especially for a 3 night stay, and although that can’t be changed; we did feel that there could have been some improvements to The Snug to make it much, much better - mainly the bed/mattress.
Although it’s not advertised; we also feel that a welcome hamper, bread, milk (not just sachets), butter, jam etc would have been a lovely personal touch, which I’ve experienced in other micro homes - it wouldn’t have cost much, and would be a lovely attribute that would make anyone smile :)
This break was booked for my birthday, and although we made it nice, and travelled to different places; we were disappointed with certain aspects of our stay (as above).
Our highlight was eating in the beautiful barn, just down from The Secret River Cafe, Longtown, and I urge anyone to go - it’s beautiful.
There is nothing in Longtown itself, unless you need to use the SPA - i don’t plan on returning there in a hurry unfortunately.
