“Although the location of this property is fantastic, we do not recommend it as somewhere to stay on holiday.”
Poorly equipped with miss-matched cutlery, few plates, bowls, mugs etc. just enough for the amount of people which isn’t great! Most importantly no blind or curtain on widow in the double bedroom upstairs- the neighbours over the road could literally watch us sleeping (it is a velux window that is below the height of the over road neighbours bedroom so they can literally look down into the room)!!!! Not to mention having nothing to block the light when we were trying to sleep! The upstairs ...
Poorly equipped with miss-matched cutlery, few plates, bowls, mugs etc. just enough for the amount of people which isn’t great! Most importantly no blind or curtain on widow in the double bedroom upstairs- the neighbours over the road could literally watch us sleeping (it is a velux window that is below the height of the over road neighbours bedroom so they can literally look down into the room)!!!! Not to mention having nothing to block the light when we were trying to sleep! The upstairs shower is duct taped to the floor so very wobbly and the downstairs shower leaks into the hallway to a huge extent and as it is tiled flooring makes a huge safety issue- our children slipped a couple of times despite us mopping after every shower. The double bed upstairs is also very uncomfortable and lumpy! The owners clearly do not care about the property or about the comfort of the people staying there, it’s a shame as the layout is great and lovely location. Also the property was not in a clean state when we arrived. There was so so much dog hair from previous stays- there were literally hair balls in the corners of the living room and we had to retrieve a toy from under the sofa- I wish we left it there as it was covered in dust and hair! There was cutlery in the draw that still had oil and what we think was honey on so we then had to wash everything to make sure it was clean enough to use.
Sorry, we cannot recommend this property and hope Sykes contact the owner regarding the lack of privacy/ blinds in the double room upstairs as well as the safety issues regarding both showers.
I appreciate your feedback but stress 6 of everything regarding cutlery is more than adequate sometimes cutlery gets broken damaged or goes missing unfortunately it is just not possible to replace with a full set evertime an item goes missing
I have now contacted the cleaners to explain and they say that sometimes the place is left very untidy and dog hairs everywhere which takes longer to clean on a same day changeover mistakes have been made we apologise new steps have been made to rectify the problem
We the owners care deeply about Beckside House and we are constantly making improvements
1 the velux windows now have fitted blinds
2 The shower now has a safety trim around the shower and acroos the door (I have done some research and apparently it is a common problem ) it took so long because we did not want to fit a cubicle which would mean a really small cubicle and a wetroom is for disabled people a simple towel across the door would have solved the problem we leave plenty of towels even for dogs etc
The bed is less than 1 year old I do apologise that is wasnt as comfortable as you wished but nobody has made me aware of any problems regarding the bed before we will look into it and replace it if necessary
Beckside House is a bright modern and lovely bungalow in a buetifull location which many people have enjoyed we are constanly improving people experience with upgrades and hard work I hope you feel as though though you comeback with someday and enjoy a fantastic holiday
Regards J Burlinson
Property Owner
