“Bathroom poor ventilation and black mould/damp on the walls.”
Mould/damp smell throughout property. Mould/damp in bedroom behind curtains. Dirty windowsill in living room. Electric shower not fit for purpose, temperature changes from freezing to scalding. Hot water tank is an old style immersion heater, so if you have a bath you have to wait for the water to heat up again to wash dishes ect. Bathroom is cold and has an electric fan heater on the wall. I complained to Sykes/the owners about the mould/damp and not had an apology from owner. I booked for 7 nights and had to leave after 3 as I felt ill from the damp. I’m currently in an ongoing battle to be refunded or have the alternative accommodation reimbursed. Would not recommend this property to anyone and will never book through Sykes again. I stay in the lakes at least once a month and have done for the last few years and I’ve never experienced anything like this nor had cause to complain. I took pictures of the mould/damp and dirty windowsill but unable to post these on this feedback form. I’m glad I did take pictures as the owners are implying I’ve made the mould/damp up, I’ve urged Sykes to inspect this property however they don’t seem too concerned despite the health issue black mould can cause
