“Lovely, comfortable flat.”
I knew it would be a busy road during the day, but it was quiet at night. I will aim to stay again next time I'm in Keswick. The location couldn't be better for the bus and for groceries. (The only improvement would be something in the shower to hold soap, shampoo, etc. There was nowhere else to put them but on the floor at your feet.)
As
Dear Lorna. Thank you for your feedback and we are sorry you needed to raise the issues to us.
With regards to the shower we have noted this in the guests folder to make sure you are aware but elected to defer the repair until the end of the season. It does not leak but does feel a little weird when you walk on it.
The sofa is quite hard, IKEA seem to provide firmer cushions and this may not be to everyone’s tastes, we have inspected them and they appear to be fine.
I can only apologise for the dirty dishes and I have been assured this was an oversight by the cleaners and our agents, I have been assured this will be looked into with a view of preventing any further occurrences.
Thanks again for you feedback, this is always useful in helping us improve our guests experiences.
Kind regards.
Property Owner