“Disgusting Property
We were appalled by the condition of this property.”
The carpets and furniture were soiled, and the walls were covered in mould. The property desperately needs maintenance.
Upon arrival, we were greeted by a foul, mouldy odour combined with the stench of wet dog. A quick inspection revealed dog faces-stained carpets, a filthy couch covered in matted dog hair, and a kitchen in disarray. Shockingly, the toilet was left uncleaned, filled and covered with urine from previous occupants.
We contacted the recommended number, and a cleaner returned with a bottle of Flash cleaner, which did little to improve the situation. Despite her apologies and acknowledgment of the property's condition, she mentioned that the owners were aware of the dirt buildup but refused to take action.
We requested that all cushion covers be removed due to the smell and pet hair, and we had to store the cushions in a cupboard.
The property also suffers from a severe damp problem, with mouldy walls and roof leaks contributing to the issue. Even the area around the plug switch was damp.
We booked the property for three nights but left after the second night, as we couldn't stay another night with our two young children in such unsanitary conditions.
We lodged a complaint, but the property owners refused to respond.
