Wrenville

Lovely location and nicely done upside down layout.

Kitchen had everything we needed and living room area was comfortable. Lovely bath and great hot water and shower pressure which I appreciated. House was superficially very clean and smelt clean but cleaners clearly arent' given enough time to do a thorough clean as under beds had rubbish and dust, kitchen drawers / cupboards needed cleaned and bathroom floor needed scrubbed, (tiles were quite grubby in places), on wiping up a spill on stairs realised that floors were not very clean, touch areas of doors needed cleaned and kitchen walls need cleaned. Towels were clean and decent quality but bath mat was very off white and should be binned and replaced. Was acceptable but not as clean as I'd expect for the price and very disappointing given the 4pm check in and 9am check out (which is too early especially when asking guests to take all rubbish out, wash and put all dishes away and strip beds). There were about 20 mugs (in 4 different styles) with about 5 of them chipped but only 4 side plates and 5 bowls: kitchen crockery could do with a reinventory and refresh. Likewise the local information folder has lots of out of date fliers in it and its difficult to find key information (like when to put bins out) so the information folder needs refreshed. The wooden floors throughout are lovely and gives a lovely visual appear but they boards are very noisy. its not possible to talk upstairs / watch TV / use kettle or walk from bedroom to bathroom without disturbing those sleeping which will put us off coming back as light sleepers which is a shame as we loved the location and layout. Twin room was very comfortable and roomy, mattress in double room was less comfy and double room is very tight for space: Duvets were clean but it was far too hot: thick duvets in mid summer . It was an exceptionally warm week in the 20s but it was largely too warm to sit upstairs despite keeping blinds shut all day a few good quality fans should be added to the property. Laundry room downstairs seems like a bit of a wasted space and could be put to better use? downstairs dining / living room which could then allow the property to be disabled accessible if a ramp was put in at the back door and some adaptions added in bathroom which has ample space for these. The signs explaining that due to covid we need to strip beds to protect ourself and staff should be scrapped. I am happy to strip beds in the knowledge that this is to keep cleaning times (and therefore cost) down: but I find it annoying when businesses hide behind Covid to maximise profit. Overall we had a lovely week and the house met our needs but needs a schedule for deeper cleaning regularly: . However, this is an issue I find in most holiday lets managed by larger companies and this was no worse than others.

Great location with lovely views of river and park.

Very spacious lounge area and well equiped kitchen. Bedrooms were comfortable with plenty of drawer and wardrobe space. Utility room was well equiped with washing machine, dryer etc Negatives were easy fixes with blind in twin room not lowering, bathroom radiator works but could do with upgrading. 9 am checkout was far to early. Overall a great place to stay and explore

Wrenville is in a great location,overlooking Fritz Park & 5mins walk into the centre of Keswick.

Its on a busy road so expect it to be a bit noisy with traffic. The car parking space is a good size for a SUV size car. Good size bathroom with a large separate shower, nice big bath sheets supplied. Great size utility room to put wet coats, boots & walking gear, plenty of hooks. We used the washing machine & tumble dryer BUT the dryer doesn't seem to be working properly, it needs to be checked. The outside space is tiny we wouldn't have sat out there as just enough space to put the clothes rack & only view was the wall. Upstairs was a great space for relaxing after a long walk. Some niggles- Plinth in kitchen under fridge & freezer wasn't attached, this has been mentioned in visitors book sometime ago plus some of the mugs & plates are chipped, also mentioned previously in book. Overall we really liked Wrenville & would stay there again just think it needs a bit of TLC by the owners.

No real issues, apart from previous reviews about traffic noise and no blind to the front door window, I appreciate that it's frosted glass but you can still see from outside,and my wife was very uncomfortable with it especially at night time.

Otherwise an excellent property

Wrenville is perfectly located, and has the added advantage of a parking space right by the property .

Very comfortable and well appointed. Only slight criticism, is that it would be good to have a blind on the window in the entrance hall by the front door. Will definitely book again.

Fire alarm too sensitive when cooking.

Otherwise, great cottage In excellent location with parking.

Great house in a central location.

Comfortable beds and spacious living room. A bit noisy in the morning as the bedrooms are at the front of the house on a main road but quiet through the night. Big plus is having a car parking space at the side of the house so you can park up and enjoy the surrounding area without having to pay for parking.

Lovely property, ideally situated for the town and the whole of the Lake District.

We found the house to be comfortable and warm in a great location, super bathroom with power shower a bonus, the house was immaculately clean and tidy, there is some road noise as it’s on the main road this might put some People off but it was fine for us, some attention to the fridge door is needed(it catches the door next to it and doesn’t always close ) and a couple more frying pans would be useful, the parking space is very tight we have an Audi A4 and just managed to get in it, but these are tiny details, we had a great week staying here and will love to come again, thank you very much Sykes Cottages.

Had a great time, only issue is there is some road noise, but that is because the property is on a main road.

The only way to solve this would to have even thicker glazing.

Fabulous cottage in a great location over looking the River Greta and the park, which has a lovely little cafe in it with live music some nights.

Having a dedicated parking space was great as it took away any stress of having to find parking when we'd been out for the day. Clean, bright, airy and well equipped with nice views of Latrigg from upstairs. A short walk (10/15 minutes) from the town and lake. Some reviews mention road noise but at night we found it quiet. Would definitely stay here again.

Excellent property, well laid-out.

Washer and drier arrangements were good, and much needed due to the wet weather during part of our stay. Beds were comfortable and shower was strong and as warm as we wanted. Kitchen, eating and living areas were well designed and comfortable. Setting near the park is excellent and we enjoyed the park and its facilities. Close to the Main Street and excellent access to stores and restaurants.

We stayed at Wrenville back in March 2019 and loved it but at that point noted in the visitors book some issues which needed addressing, these still haven't (almost 5 years on) been addressed which is a shame, because this is a beautiful property.

At this visit 2023/24 it was noted that the properties cleanliness was lacking badly, the windows were filthy inside and out there was thick dust to the skirting boards in both bedrooms also. We had extreme difficultly opening windows for ventilation were needed, this needs addressing and the two bedroom windows themselves do not lock or secure, something we didn't find until the last night’s stay, which was highly concerning has we often left high value items within thempropery when out on long hill walks.

We had a lovely week in Wrenville.

It was such a convenient location - easy to walk to the shops/pubs and with a lovely view of the river, park and hills, and also easy to drive into various areas of the northern Lakes (we managed to finish our last 6 Wainwrights in Borrowdale and Patterdale, as well as a day out in Grasmere). Inside was well-equipped and very clean, with a powerful hot shower which we really appreciated after walking on the hills. Having a car-parking space next to the property was also such a bonus. The slight downside was the traffic noise, but that is inevitable being next to a main road and a necessary trade-off for the location and convenience. The information folder in the property could do with updating - the info on recycling and bins is out of date and there were no instructions for the electric fire (despite advice from the office that it needed a remote we still never got it working). We didn't need it for heat as the central heating kept us warm but it would have been nice for ambiance on Christmas Day!

We like the house Wrenville in Keswick.

We ware verry happy there. We have been there with 4 persons. Sometimes we missed another toilet apart from the bathroom. That 's our only wish. Thank you that we could use Wrenville. Jan de Ruiter Nunspeet Holland

A lovely light airy accommodation and very convenient for going into Keswick.

It was clean and uncluttered and well equipped. It was very hot while we were there and for us the downside was having no pleasant place to sit outside and the noise of the busy road when we had windows open. There was also no paper and cardboard recycling container. 13.5 tog quilts on beds were far to hot and uncomfortable.

A good sized property which is in a fantastic location , town is just a short walk away and so much to do on your door step.

The house had everything we needed only thing I think it needs is some home furnishings as it feels empty but that is a minor thing. Beds were comfy and kitchen well equipped. We had a great stay.

Great accommodation apart from the noisy floorboards, okay if you all get up at the same time!

! Brilliant location for the town, lake etc. We were really lucky with the weather, walked every day and went to the theatre on one evening. Hope to come back again soon.

In knife block the knives had rust on them so need replacing , a shower mat needed as slippery .

Beds slide across wooden floor very easily so need to be careful and smoke alarm goes off even with windows open and extractor on . Saying all that the property is absolutely lovely and would definitely return , beds so comfortable, so central to lovely Keswick and weather was amazing

Well maintained, bright house, close to the centre of things with parking.

The only drawbacks were that it is on a busy road and a checkout time of 9am is quite cheeky. Would certainly stay again.

Great location, clean & tidy on arrival .

Minor problems which seem to have not been addressed (blinds , fire not working ) but wouldn’t stop me booking the property again .

Very well kept and clean property with all of the home comforts that would be expected - a real 'home from home'!

our second stay in this wonderful cottage .

great location so close to walks, lake and town very clean and comfortable loved it!

We absolutely loved Wrenville.

The location was fantastic and the facilities provided everything we needed. The only very small suggestion would be a bigger television in the living area, simply because it’s such a large space.

Excellent location,gorgeous views.

High quality equipment,I.e. washer and dryer. Couple of small niggles: Invest in better pillows.Cheap pillows now need replacing Time to replace the sofas,bit tired and worn.

Really enjoyed our stay.

The good weather meant we weren't housebound and given it was only 4 days we ate out every night. Happy to take the bins around on Monday evening but the previous guest had left 3 black bags full of rubbish and a full black bin. I got one in a neighbours bin...the others weren't taken. Consequently, when I placed one in our bin it left little room for our rubbish when we left, though we didn't make much. It still meant we left the property with a bin bag that was there when we arrived! One of the blinds we couldn't open because the string was broken so we left all of them as we found them..just in case...All minor quibbles and we really enjoyed our stay.

Great accommodation in an ideal location!

This is the third time we have stayed in Wrenville in the last 18 months and we were a little disappointed to discover that some of the previous (minor) issues still exist.

1. The Venetian blinds on the windows at the back of the house all need repairs to one or both of the cords as does the blind in the double bedroom. 2. The cutlery basket in the dishwasher needs replacing, many of the sections have big holes in the bottom which the cutlery falls through. 3. The plug chain in the kitchen sink has been broken ever since we have been going to the house. A small thing but does mean it is very difficult to remove the plug, usually had to employ a fork to pull the plug. 4. The wooden gate into the rear yard is starting to become unusable. The top hinge has come away from the wall and the inside part of the latch has disappeared, leaving a couple of sharp screws projecting on the inside of the gate. The gate can only be secured from the yard side by means of a suitable stone wedged under the gate. It cannot be secured from the outside. It is possible that these things haven’t been raised before and they barely impacted on our stay but felt time should be taken to raise them now.

This house is advertised as having a patio/garden.

It doesn't. It has a small, dark and dingy back yard, with a gate you can't lock which is held shut by a rock. This is also where the bins live. It is not a pleasant space to sit in at all. Also, the house is on the Main Street which leads into Keswick, so handy for all you would want, but also extremely busy at almost all hours and very, very noisy - this should be made clear to anyone thinking they are coming to the lakes for some walking, then relaxing afterwards at home. It is unlikely to happen. The shower would not drain when we arrived. We had to buy and then put 2 bottles of bathroom drain unblocker through it to free it up. I do not expect to have to do this in a holiday rental. Also, the middle blind in the living room window that faces the back yard is broken, as are the blinds in both bedrooms, they don't freely or easily go up or down on the pulley. The storage drawer in the kitchen will not close properly and constantly catches the freezer door. The bottom line is this house has lots of potential, but needs a deep clean and some TLC. It is not up to scratch for the money charged. We have paid less for better holiday rentals all over the UK.

Lovely modern, spacious and clean cottage.

Within a few minutes walk of the town centre. Beautiful park just across the road.

Wrenvile is a very comfortable accommodation within easy access to all amenities.

We enjoyed lovely walks and meals locally and it was an excellent base to start our travels to further away attractions. The only negative is that the bedrooms face onto a relatively busy road which was not mentioned in the write up. The location of the property from the beautiful park opposite, the town of Keswick, and Derwentwater however, does make up for this.

Excellent location.

Did not have to use the car. Lovely views from the upstairs windows making good use of the upside-down arrangement.

Very clean and comfortable - great location

Excellent holiday cottage, very pleasant especially upstairs, great location, handy parking place.

Only feedback is that it is important for you to let your customers know what night to put out the bins. We woke early one morning to the sound of the rubbbish truck driving away. Bins weren’t emptied and were overflowing by the end of the week.

Had a wonderful week the cottage was in an ideal location so close to town, park and only few minutes from the lake can't wait to come back!

Great house.

Clean and comfortable, great location for accessing Keswick centre and the nearby fells.

This was our second stay at Wrenville.

Comfortable, clean accommodation. Reasonably equipped for those wanting to dine in. Ideally located for Keswick centre and beautiful Fitz park opposite. Upside down accommodation gives views of the surrounding fells. We appreciated from Sykes the pre-stay advice and tips for our holiday, very useful. Private car parking space ideal in such a busy, popular area.

Noisy road, unloved dirty kitchen trays and utensils dirty and toilet brush faeces on and round outside toilet dirty they came with new brush but did not clean.

Dirty old towels and tea towels. We’ve stayed in better for less.

We appreciated being advised in advance about the parking situation, i.

e. Roadworks at the front of the property meant it could only be accessed by road from the rear which then meant a long reverse out. We also appreciated the offer of a voucher to park at the local church although we didn't take advantage of this. Unfortunately we found that all four glass tumblers at the property had chips on the rim but were pleased with their speedy replacement within a few hours.

Loved Wrenville.

The accommodation is ideal for an outdoor holiday especially with the large downstairs utility room. Spacious living area that is modern and well equipped. The staff at Sykes were very helpful. Like the call the first day to make sure everything was okay. Would use Sykes again.

Based on the on-line reviews we weren't sure what to expect.

In the end we found a lovely cottage very conveniently located in the town, with a car parking space. It had great views over the river, park and mountains behind. The cottage had everything we could have wanted; it was warm, had all the mod cons and very comfortable. If you want a cottage in a quiet wee hamlet then this isn't the cottage for you. If you want one in a buzzing lakeland town with everything right on your doorstop, then it is. Thanks for a great break!

The proximity to town is a big plus when the weather is a bit iffy.

We loved the large open plan lounge/kitchen upstairs. Also we must praise Sykes for the information made available before and during the time we were there. Will certainly use you guys again next time we are in the Lakes

We enjoyed being in such a central location, as it's the off-season.

The weather was better than the forecast, consistently, which is good. The house was ideally equipped for our stay. Sykes responded instantly in acknowledging minor issues on outstanding maintenance, and ideally the owner will use the off-season to get them fixed, could be done in an hour.

Our expectations were met.

Thank you.

My husband and I had the misfortune to book Wrenville at Keswick on the 9th June 2018.

This is the filthiest house we have ever had, it had to be seen to believed I have never been so disgusted in my life. Many many photos were taken of all the muck and mess that was in in the house,. This was supposed to be a high end property at £675 per week, nothing was high end ABSOLUTELY NOTHING. I complained to Sykes Cottages and sent all the photos which they agreed was dreadful. The owner would not respond when Sykes tried to contact him, not surprising he’s got his money he doesn’t care. Sykes them selves have been extremely helpful and have resolved this to my satisfaction. It won’t stop my using Sykes as we’ve had many cottages booked through them, just hope they consider not working with this owner and letting him pull down the good reputation Sykes have.

This property could be really very good, but is let down by a few problems, which should be an easy fix.

Firstly, the property was not as clean as we would have expected. The kitchen was very grubby, and needs a thorough deep clean. It could do with some of the cupboards repairing too. The windows in the property were filthy too, spoiling the views it brags about having. Some of the window blinds didn't work properly, especially the main bedroom one, which could not be closed, and it let a lot of light in. But the main problem with this property is the noise. We appreciate it is on a main road, but the windows are inadequate. They need to be at least double glazed, to help with the noise. Even passing pedestrians sounded like they were in the room. Someone previously suggested using ear plugs, which we did, but they are not a perfect solution, and are not something we found comfortable in using. A real shame, because otherwise the location for Keswick and surrounding area is perfect.

Hade everything we could have wanted comfort relaxing and wonderful views close to amenities

The cottage was a perfect size, however the cleanliness was not as one would expect, coffee / tea stains on the bed side cabinets, cooker / toaster needed cleaning out and the bathroom could have had a more deeper clean.

Outdoor area at the back is not really ideal to sit out in Wifi was advertised however there was none, the engineer came to install midway through our holiday, however it was still not working when we left, so very disappointed with that

Unfortunately the maintenance of the property was below expectations.

The property commanded top price as it looks to be of a very high standard, and I was happy to pay the extra as it looked so lovely. Lots of things were broken, including the main cooker, dvd player, fire, and no hot water to the lovely deep bath. The edging under the cupboards in the kitchen had fallen off and was just lying in the kitchen area, 2 window blinds were broken, a towel rail in the kitchen was broken and one of the large kitchen floor cupboards would not stay shut. The dust bins outside were full to overflowing. I did go to the office mid week with a list of problems, and staff were very polite to me, I was expecting to be contacted so that a maintenance person could at least come and see the problems but I wasn't. However I again spoke to the office personnel when I gave back the key, and they did go out to the property straight away. When I got home I did have an email acknowledging my concerns and giving me a named person who was dealing with the issues. The area is amazing, despite the inclement weather we had a lovely visit. We come to the lakes every year as we love it so much, usually staying in much cheaper properties, but as it is my 60th birthday I thought I would go for something more luxurious, so I was rather disappointed, and would not stay in Wrenville again.

We came back for another visit, this time much drier weather but cold/windy with hail!

Comfortable house perfect for long walks & pub visits