“The property needs a deep clean.”
Kitchen cupboards and drawers are filthy, the fridge vents are filthy, the fridge shelf is broken, there’s an ant box in one cupboard, and the bathroom is the same - needs a deep clean - the back of the door was thick with dust, the corners of the room dirty and cobwebs, the shower cubicle needs replacing it is dirty along with the tile grout. The shower broke whilst we were there too and couldn’t be replaced until we had left. The bedroom cupboard was full of cobwebs and the skirting ...
Kitchen cupboards and drawers are filthy, the fridge vents are filthy, the fridge shelf is broken, there’s an ant box in one cupboard, and the bathroom is the same - needs a deep clean - the back of the door was thick with dust, the corners of the room dirty and cobwebs, the shower cubicle needs replacing it is dirty along with the tile grout. The shower broke whilst we were there too and couldn’t be replaced until we had left. The bedroom cupboard was full of cobwebs and the skirting boards are filthy. Logs and kindling were left but no fire lighters or means to light the fire.
On a positive note - the property is near to town, the bed is comfy and bedding is great. The property would have been perfect if it was cleaned well. My husband cleaned some of it whilst we were there during our Xmas holiday but I have plenty of pictures should they be required.
Thank you for your feedback, we are sorry the cottage was not cleaned to our usual high standard. We did request photos from Sykes Cottages prior to leaving our response but have yet to be sent any. We do ask guests to contact us if there are any problems, both Sykes contact details and our telephone numbers were available in the cottage. We would have requested our cleaner go back and attend to any issues had we been made aware. We have spoken to the cleaner who has now carried out a deep clean of the cottage and she apologises she was unable to complete this before your arrival, she is also disappointed she was not given the opportunity to rectify this for you when you were there.
Property Owner