Rothay 18

4.5★

4 Guests
2 Bedrooms
2 Bathrooms
Pets No
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Features

Off road parking
Garden / Patio
Pub/shop < 1 mile
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

25 Customer Review(s)

Sue
September 2023

“The property was lovely just what we needed.”

The first day a deer walked by the patio door and sat on the grass K Denton

The first day a deer walked by the patio door and sat on the grass K Denton

- Sue, September 2023

We are delighted you enjoyed your stay and appreciate it that you took out time to review. However we are not sure our gardener will share your thoughts about the deer!! Property Owner
Janice September 2023

“Fabulous property, spacious, light, geat views, quiet, everything you could need, great location although very steep path leading up from the town.”

I asked 2 questions before our stay which were never answered. Is there a freezer? A small icebox in the fridge. Are there blackout blinds in the bedroom? - yes

- Janice, September 2023

Hi Janice. Thank you so much for your glowing review! We are delighted you enjoyed your stay but disappointed you did not receive a response from our agents. It is our intention to communicate directly with guests in future to provide further information and to give another contact point to resolve any queries. Thank you for staying with us. Frank and Lesley (owners) Property Owner
Janet August 2023

“What a beautiful apartment!”

Amazing views across the hills and over the town. Everything you could want for a restful stay, comfy beds, well- equipped kitchen area, Fire stick to use with the tv. Peaceful location with private patio area to enjoy the sunset over the fells in the evenings. Some general noise from the traffic through town and the pubs below but not beyond closing time. Ambleside has lots of great places to eat and even a cinema as a rainy day option. Great place to explore the Lakes, lots of walks from the apartment and short drive to lots of beautiful places close by. Hope to return again for another restful stay.

- Janet, August 2023

Hello Janet Thank you for taking the time to write a review. We are delighted to read that you had a restful stay and that the apartment was to your liking. We very much hope that you will visit us again. Kind Regards Frank and Lesley Property Owner
Michael July 2023

“Lovely Apartment suited our needs perfectly.”

The only gripe was upon arrival the key lock didn't work and it was very difficult to contact anyone to sort, I was on hold for 45 minutes before speaking to someone who kept asking if I was definitely using the latest email (I felt they didn't believe me). They eventually then transferred me to someone else who agreed to contact maintenance. In the meantime our Tesco delivery arrived, so this presented a challenge as we couldn't get into the apartment, Around 5.30pm. Eventually the maintenance man arrived who also couldn't get in, so had to give us his spare key. So we had to share the key, which wasn't ideal as there were four of us going out at different times having to hide the key etc. By Wednesday we noticed the key box had been fixed (smell of wd40), nobody told us but at least it was fixed. We had a really nice week and this was fairly minor, but felt it should be communicated.

- Michael, July 2023

Thank you for your largely positive review Michael. We are very sorry about your problems accessing the key, which fortunately has never occurred previously, but that is of no comfort to you. You should certainly not have been kept waiting for a response as long as you were, particularly as there were options available to enable you to access the apartment had we been made aware. We will take this up with Sykes but are pleased you still enjoyed your visit Property Owner
Fiona June 2023

“Great stay, would have been good to know we could have used visitors parking for the second car”

- Fiona, June 2023

Thanks for your kind review Fiona. We do provide details in our notes and a second parking permit but only for occasional use. The extra four spaces in the car park are only available on an ad hoc basis and we cannot guarantee availability, so do not advertise them. Property Owner
Suzanne March 2023

“Great apartment and location!”

We had a fantastic week and would highly recommend and book again

- Suzanne, March 2023

Hi Suzanne. We are delighted you enjoyed your stay and really appreciate you taking the time to give your lovely review Property Owner
Craig November 2022

“Had a lovely stay here for our second time, small issue of hot water resolved from last year.”

Highly recommend staying here and we will be back again, lovely views from apartment and small walk to the village.

- Craig, November 2022

Hi Craig. Pleased that you enjoyed your return visit and appreciate you taking out time to post a positive review. Hope to see you return soon Kind regards. Frank and Lesley Property Owner
Lynne October 2022

“We had a very enjoyable stay.”

The views from all aspects of the property are beautiful. Being such a short walk from the centre of Ambleside was a bonus. The only negative comment is that we found the sofa and armchairs uncomfortable. However, would definitely book again.

- Lynne, October 2022

Hi Lynne. Thank you for your kind review. We do appreciate feedback and are delighted that you enjoyed your visit. The leather suite certainly polarises opinions, as we often receive positive comments over how comfortable the seating is, but you are not the first to find them uncomfortable! However it is our intention to replace the two armchairs with a traditional two seater sofa this winter so hopefully everyone should find somewhere that suits in future! Hope to see you again. Kind regards. Frank and Lesley Property Owner
Valerie September 2022

“We have stayed here many times before and continue to be most impressed with the property and facilities.”

Hope to visit again soon.

- Valerie, September 2022

Hi Val. We are delighted you enjoyed your return visit and appreciate our efforts to continually improve the place. Hope you can visit yet again soon! Kind regards. Frank and Lesley Property Owner
Simon June 2022

“The only thing we missed was a washing machine”

- Simon, June 2022

Thanks for the positive feedback Simon. We do have an arrangement with Lakelands Owners Club next door to use their full laundry facilities including powder/conditioner etc for a small fee payable at their office Property Owner
Janet May 2022

“The toilet had not been cleaned thoroughly and I was unwell on the second day .”

I was up in the night with gripping pains and the runs and had to stay in most of the next day . We booked last summer and paid top rate , we know the price went down . We accepted this but the huge disappointment was to find the swimming pool a building site . There was only two of us and we had booked this flat for the pool. I have written to Heart of the Lakes but have not yet received a reply .

- Janet, May 2022

Hello. We are extremely concerned that you did not receive a response from Heart of the Lakes. This is unusual and we are making our own enquiries as to what happened. Turning to your specific comments. Pricing is purely dictated by market forces and we do keep an eye on other apartments of a similar nature and are confident that the rates charged are in line with, if not lower than others, particularly being a larger than average two double bedroom, two bathroom property. We are making enquiries as to the circumstances why you felt one of the toilets was not thoroughly cleaned, which again is a comment we have never had before, expect on one occasion when due to an administrative issue the whole property had not been cleaned. As far as the pool is concerned, this has not been open since 2019 and has no connection to our property. We had an arrangement that our guests could pay a sum directly to the time share property in the adjoining building, which is an independent company, but in 2019 it was temporarily closed due to a building issue. Our reference to it specifically stated it was by arrangement with Lakeland Owners Club and only subject to availability, and all references to it was removed from our website in July 2021 when it became known that major rebuilding may be required following a new planning application, and subject to funding. The building site, to which you refer is purely access scaffolding on the next door building required for external wall repairs and decoration, but this has no connection with us nor in our opinion does it impact on our apartment as is not directly adjacent. We are sorry that your stay fell short of your expectations. Property Owner
Valerie April 2022

“Lovely property, have stayed here several times.”

Convenient location. Evening meal on the patio a real bonus when weather permits.

- Valerie, April 2022

Hi Val. Thank you for your kind feedback. We are delighted that you continue to enjoy your holidays with us and look forward to your next visit later this year Best wishes Lesley and Frank Property Owner
Suzy April 2022

“We had a really lovely week at the property.”

It was clean and well laid out. Easy to get to and convenient parking; although the spaces are very tight, it didn’t cause any problems. It’s in the perfect location; just a short walk into town and access to many walks without needing the car. The views from the apartment are stunning and a shame we didn’t get to sit in the little garden. Our only very tiny issue was the symbols on the buttons of the storage heater in the sitting room have worn off so was difficult to work out how to lower the temperature. We turned it off in the end as it wasn’t needed because the apartment stayed very warm.

- Suzy, April 2022

Hi Suzy. Thank you for the complementary feedback. We are delighted you enjoyed your stay. We are sorry you had an issue with the heater in the lounge. It isn't actually a storage heater, but a panel/convector heater to provide extra heat when required. There are full instructions with illustrations as how it is controlled, and what buttons are for, in the information file, but apologise if this wasnt clear and hope it didnt impact too much on your stay. PS. New heater installed with remote control to replace it Property Owner
Mark March 2022

“As a first time user of Sykes cottages I was thoroughly impressed, I would happily recommend your services based on my experience.”

Thanks

- Mark, March 2022
David March 2022

“Well situated and perfectly equipped”

- David, March 2022
Barbara February 2022

“This property was excellent, everything you needed was there, the small welcome cleaning box was great.”

. Great views, excellent position to town yet very peaceful. The bedrooms and bathrooms fab would recommend this place to anyone and I would book the same place in the Summer cos I didn't get the opportunity to sit out on patio due to weather but in nicer weather the views would be lovely.

- Barbara, February 2022

Hi Barbara, thank you so much for your kind review. We are so pleased that you enjoyed your visit to our apartment and hope you are able to return in the Summer. You are certainly right that in good weather it is quite magical sitting on the patio on a summer evening with a glass of wine with the spectacular views. Property Owner
David January 2022

“Very enjoyable stay in a well situated and well appointed, comfortable property.”

Wonderful views over Ambleside and hills. Would reccomend.

- David, January 2022

Hi David. Thank you very much for your kind review. We are delighted you enjoyed your stay. Lesley and Frank Property Owner
John December 2021

“The apartment hadn’t been cleaned .”

After we called the cleaner turned up at 6pm . We had all had a drink so couldn’t drive back home so with no offer from the company of alternative accommodation (offer was one free drink in the village while cleaning took place ) we had little choice but to stop . We all spend the next few days taking COVID tests . Company’s offer ? Late check out on the final day .. absolutely disgusting this could happen in the current climate

- John, December 2021

Thank you for your feedback. Heart of the Lakes manage Rothay 18 and undertake the cleaning on behalf of the owner, unfortunately due to a breakdown in communication the apartment was not serviced before your stay. We remedied this as soon as we could, agreed to pay for drinks whilst the property was serviced and agreed a late checkout. We sincerely apologise for the disappointment this has caused to your holiday but trust that the remainder of your holiday was enjoyable. Property Owner
Craig November 2021

“Fantastic stay for me, my partner and our 16 month son.”

All round a good experience, great location, just a slight up hill walk back to apartment. Great location, Ambleside itself is beautiful and plenty of beautiful places a few minutes drive away too. Had a few problems with bathing the little one of an evening as hot water seemed to run out but all in all we would definitely go back.

- Craig, November 2021

Hi Craig. Thanks for the great feedback. We are delighted you enjoyed your stay. Sorry to hear about the hot water issues, which were due to an issue with timers and hopefully now resolved. Property Owner
Elizabeth October 2021

“Lovely cottage, perfect location, but the hot water supply was inadequate.”

The water temperature was set really low so there was not enough hot water for 2 showers each day. For a walking holiday in particular this was a serious defect. Sykes were no help.

- Elizabeth, October 2021
Michelle October 2021

“A great apartment, great location.”

We have visited this place during the same week for the past 3 years and always had a lovely time. Putting the price up by by over 300 pounds a week for next year smacks of profiteering and means we won’t visit again.

- Michelle, October 2021
Valerie September 2021

“Lovely clean well supplied property in a central location.”

- Valerie, September 2021

Thank you so much for your kind feedback. We were delighted to see you returning to our apartment for another visit. Property Owner
Michael September 2021

“We had had a lovely time at Rothay 18, however, on arrival at 4.”

20pm we found that our parking space was occupied by your cleaning contractor and we couldn’t get the key safe at the patio doors to open with the number provided, fortunately a very kind neighbour who saw us struggling let us in to the building where we were able to access our apartment. The parking space was not vacated by the contractor until 5.30pm. My partner has never before experienced these issues with her dealings with Heart of the Lakes before but we feel this hopefully is just a one off problem and will still be holidaying with Heart of the Lakes in the future.

- Michael, September 2021

Thank you so much for your positive feedback and we are pleased that you enjoyed your stay. The keysafe for the patio doors was only fitted as a temporary measure for a few weeks during the Covid 19 restrictions earlier in the year as the communal door in the Atrium could not be used. We assume that you did not see the revised information sent to you as you should not have been aware of this keysafe. We apologise for any inconvenience. A new pin operated lock and a new Atrium door is being fitted to the complex and will be the main way to access the apartment which is much more convenient. Property Owner
Fiona August 2021

“There was an issue with the water pressure, a quick call to the team and someone came out and sorted it the same day.”

- Fiona, August 2021

Thank you for your very positive feedback. We are sorry you experienced the issue with the water pressure but pleased it was quickly resolved. I assume that this was just one of the main water stop taps in the cylinder cupboard that had not been fully opened. Property Owner
Timothy May 2021

“Lovely place, great views, good bathrooms and close to center of Ambleside .”

Very quiet when we went so not sure how noisy it might be when things get back to “normal”. Only niggle, the rock hard bed

- Timothy, May 2021

We are delighted you enjoyed your stay and gave this very positive feedback. We can confirm that the king size bed mattress has subsequently been replaced. Property Owner

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Summary

Two bedrooms: 1 x king size, 1 x twin
Bathroom with bath, basin and WC
Bathroom with shower, basin and WC
Sitting room
Kitchen with dining area
Electric heating, underfloor heating in bathrooms
Electric oven, electric hob, fridge, dishwasher, microwave, TV with Freeview/Freesat, Amazon Fire Stick, DVD, stereo system, CD player, fibre Wi-Fi
No Travel cot and highchair available
No pets
No smoking
Secure bike storage
Parking for one car
Linen and towels inc in rent
Laundry facilities on site.

The property

Rothay 18 is located at Lakelands, an exclusive holiday complex in a quiet location overlooking Ambleside village and the surrounding fells. If you are looking for a relaxing venue away from passing traffic and yet handy for all village facilities we are sure you will be well pleased with this delightful apartment. Ideally suited for walkers and tourists you can make the most of your Lake District holiday in any season. The area abounds in fine walking much of which can be done 'from the door'. Stroll to Lake Windermere, less than a mile away at Waterhead, to enjoy year round lake cruises and seasonal boat hire or amble down into the village for your daily shopping and eating out. Ambleside has an excellent cinema, tennis, bowls and pitch and putt to keep all members of the family happy. Accommodation : The apartment is on two floors being serviced by a lift from the parking area at the upper level. Ground floor entrance hall. Sitting room (TV, Amazon Fire Stick, DVD, stereo system, fibre Wi-Fi) with double doors opening into the spacious dining area/ kitchen. Both main rooms have full height windows and a door opens from the sitting room to the garden terrace, a delightful vantage point with garden table and chairs to catch the afternoon and evening sun. New downstairs shower room with basin, wc and underfloor heating. Upstairs, the two good bedrooms (one kingsize double, one twin) both have panoramic views over the village and beyond. Newly fitted bathroom with bath, basin, wc and underfloor heating. Rothay 18 offers comfortable holiday accommodation with fitted carpets, built in furniture in the hall and bedrooms and electric heating throughout. Outside : Named parking space for one car. Other ad-hoc parking on site. Terrace patio with table and chairs. Short steep downhill walk 3 minutes to town centre, shops, pubs etc. Laundry facilities on site. Bike storage available on site.

Note: This property has a Good Housekeeping bond of £200.

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About the location

AMBLESIDE

Grasmere 4.4 miles; Windermere 4.7 miles; Keswick 16.7 miles.

Lying at the northern tip of Lake Windermere, England’s largest lake, Ambleside makes a superb base for touring the central Lakes, with Grasmere and the Langdale Valley just a short drive away. There is plenty to do here - cruises, boat trips and watersports on Lake Windermere itself and numerous shops, restaurants and pubs in the village to suit all tastes. On the lakeside at Waterhead, the parkland offers lovely views down the lake and a short stretch of beach, whilst a walk in the other direction, following Stock Ghyll through woodland, will bring you to the entrancing waterfall of Stock Ghyll Force. Along with the Lake and the great walking on offer, Ambleside is also famous for its annual rushbearing ceremony and the diminutive 17th century “Bridge House” - one of the most photographed buildings in the Lake District and now the National Trust Information Centre.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Ambleside, Cumbria & The Lake District (Ref. 1043164)

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Features

Reviews & Ratings

“The property was lovely just what we needed.”

“Fabulous property, spacious, light, geat views, quiet, everything you could need, great location although very steep path leading up from the town.”

“What a beautiful apartment!”

“Lovely Apartment suited our needs perfectly.”

“Great stay, would have been good to know we could have used visitors parking for the second car”

“Great apartment and location!”

“Had a lovely stay here for our second time, small issue of hot water resolved from last year.”

“We had a very enjoyable stay.”

“We have stayed here many times before and continue to be most impressed with the property and facilities.”

“The only thing we missed was a washing machine”

“The toilet had not been cleaned thoroughly and I was unwell on the second day .”

“Lovely property, have stayed here several times.”

“We had a really lovely week at the property.”

“As a first time user of Sykes cottages I was thoroughly impressed, I would happily recommend your services based on my experience.”

“Well situated and perfectly equipped”

“This property was excellent, everything you needed was there, the small welcome cleaning box was great.”

“Very enjoyable stay in a well situated and well appointed, comfortable property.”

“The apartment hadn’t been cleaned .”

“Fantastic stay for me, my partner and our 16 month son.”

“Lovely cottage, perfect location, but the hot water supply was inadequate.”

“A great apartment, great location.”

“Lovely clean well supplied property in a central location.”

“We had had a lovely time at Rothay 18, however, on arrival at 4.”

“There was an issue with the water pressure, a quick call to the team and someone came out and sorted it the same day.”

“Lovely place, great views, good bathrooms and close to center of Ambleside .”

Summary

The property

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About the location

AMBLESIDE