“We booked Crooklands due to the location and proximity for golf courses and it was perfect in that respect.”
The positives are it is cosy and warm (logs provided), dedicated parking, great shower, lovely riverside setting and has wifi. Sadly the cottage did not meet our usual expectations as it felt unloved, tired and some basic things we would have expected were missing or broken, with a little bit of attention the cottage could be much more appealing and we would have considered rebooking due to location. We normally thoroughly clean anywhere we have stayed prior to leaving as well as during our stay, but no cleaning products were provided and the hoover was broken - as was the tumble drier. The small tv could do with an upgrade as it is just basic channels only. There is a lovely log fire but no matches, no bin bags, no dishcloth (found 2 yellowed pre used ones at the back of the cupboard - yuck), no cleaning products, no welcome pack, no games provided. The front door was dirty and covered in spiders nests, my husband swept it all- these things only take a couple of minutes. Several items of cooking equipment were unclean and needed washing prior to using. The main issue is the bedroom walls (curtains and lamps) had significant black mould - again we would have cleaned but no products provided - a dehumidifier would help? It’s a shame, with some love and attention, a thorough deep clean, a paint refresh and a few touches it could be really lovely.
