“Pros
Well spaced out, roomy, clean accommodation.”
Well decorated with all furniture needed.
Great location.
Issues were dealt with in a timely manner by their lovely caretaker/ maintenance man (faulty oven, minimal towels).
Owner responded to messages about the problems.
Cons
The ground floor outdoor space/garden is very scruffy without a useable table & chairs.
No internet in 1/2 of the house.
Darts and snooker cues broken and mainly unusable.
Only 1 fridge for 18 people isn’t enough.
More hand soap, shower gel and towels would have ...
Well decorated with all furniture needed.
Great location.
Issues were dealt with in a timely manner by their lovely caretaker/ maintenance man (faulty oven, minimal towels).
Owner responded to messages about the problems.
Cons
The ground floor outdoor space/garden is very scruffy without a useable table & chairs.
No internet in 1/2 of the house.
Darts and snooker cues broken and mainly unusable.
Only 1 fridge for 18 people isn’t enough.
More hand soap, shower gel and towels would have increased our comfort.
We probably didn’t get off to a good start by refusing to take your dog under any circumstances. We are pleased on the issues of cleanliness, fixtures and fittings where you were complimentary and found no fault or issues with those. As regards the cooker,we had a qualified electrician check that out and he could find no fault with the appliance, so we assume it’s been a finger problem. We don’t state we provide whole house internet as the very thick construction of the internal walls would make that almost impossible, the internet provision is good quality and reliable in the living and seating areas of the house and the majority of the sleeping areas also. We recognise the fridge freezer isn’t capable of storing food for 18 people, for more than a limited period of time, but, we never expected anyone would want to do that. With online shopping, well stocked local shop and the Coop in Seascale it was never envisaged there’d be any call for anything more than what we provide and, crucially, we’ve never had a single complaint about lack of storage in the past. We never envisaged people wanting to use the outside ground floor space as we have a magnificent balcony area where ample benches and parasols are provided, here the beautiful views can be enjoyed from an elevated position. We do acknowledge the darts cues and pool cues were deficient, but, if we’d have been advised of this we would have rectified that situation in a very timely manner. Towels and basic toiletries are provided and if there were shortcomings we apologise if the quantity or quality didn’t meet your expectations. Thanks for your feedback.
Property Owner
