“The double bed wasnt level probably due to the floor not being level this made it an uncomfortable sleep experience.”
Also every time we used the shower the fire alarm went off outside the bathroom door. These two things need addressing. The leather settee was small and uncomfotable and the carpet needed replacing with wood flooring, especially where dogs are. We found it too small compared to what we're used to i.e. a log cabin. It's ideal for a couple but not a couple with a teenager. The outside area of most of the cottages looked a little tired and not as pretty as the picture shown. Also there's not designated parking , it's first come and we had to park along the road which isn't ideal.
Thank you for taking the time to leave feedback, the double bed will be checked on changeover, and a note will be placed in the welcome pack regarding the smoke alarm, asking guests to open the window when showering. Due to the size of the property we are not able to have larger sofas, I am sorry you found them uncomfortable, this has not been reported before. The outside area of Herdwick cottage would benefit from some new plants, this will be happening on the next break in bookings. The parking is described correctly on the website, there is roadside parking, I will add some further information to this description, to make guests more informed.
Property Owner
