“En-suite bathroom was not very clean, toilet had stains toilet pan was filthy don’t know when it was last cleaned .”
Shower drain was dirty with the shower silver plug was filthy also . Rail outside back door very unstable my husband almost fell when he first used it . Whilst sitting in the back garden at 8.50pm on Monday evening watching a very short video clip that had music we were told by the neighbour in the right hand side of the house to “ keep the bloody noise down as not everybody on holiday some people have to work”!!!! We were anything but noisy !! Yet we did hear her dog howling and barking on ...
Shower drain was dirty with the shower silver plug was filthy also . Rail outside back door very unstable my husband almost fell when he first used it . Whilst sitting in the back garden at 8.50pm on Monday evening watching a very short video clip that had music we were told by the neighbour in the right hand side of the house to “ keep the bloody noise down as not everybody on holiday some people have to work”!!!! We were anything but noisy !! Yet we did hear her dog howling and barking on a morning !!! Overall not a great experience at this property and wouldn’t stay again .
Thank you for your feedback and I am very sorry that your experience was not to the normal high standards we expect. I have raised the cleaning issue with Lakelovers and asked them to investigate why this happened. We have never had any cleaning complaints before and I'm sure we won't have any more going forward. I have also asked maintenance to investigate and resolve the loose railing. I am sorry you also had an issue with the neighbour. Obviously the house is in a residential area and we ask all guests to be mindful of this and generally have very few problems. I am not sure what happened on this occasion, but I apologise for the inconvenience caused. All the best, Steve (owner).
Property Owner