“We love Robin Cottage and have stayed many times.”
Can’t give the higher ratings this time, as the heating was off when we arrived, dead flies all over the landing and several weeks post on the floor. The original cleaning was very good, but that was obviously a few weeks ago and nobody had been back before we arrived.
Can’t give the higher ratings this time, as the heating was off when we arrived, dead flies all over the landing and several weeks post on the floor. The original cleaning was very good, but that was obviously a few weeks ago and nobody had been back before we arrived.
- Mr Betts, December 2020
Thank you for your feedback. We are very sorry to hear your comments regarding cleanliness and no heating at the cottage. I have spoken to Lakelovers and they will look into the heating issue as soon as possible. I have also passed your comments onto the housekeeping team to address your concerns. As the cottage hadn't been in use due to lockdown in November this may have caused the issues you encountered. I hope this doesn't deter you from revisiting Robin Cottage and hope to see you again in the near future. Thank you for bringing this to our attention. Owner relations