“Poor maintenance of the property which looks very tired and grubby.”
Carpets were dirty and didn't appear to have been hoovered when we arrived, so we cleaned them ourselves. There were a lot of flies in the house - both dead and alive. The kitchen was poorly stocked in terms of equipment and glasses, just some quick wins like providing pint glasses, a decent bottle opener, more than 1 (small) chopping board, some decent cutlery, more than a small drop of washing up liquid, etc. Drains were running very slow and the shower in the 2nd double had hot and cold pipes connected the wrong way around so cold was scalding and hot was freezing. Obviously very dangerous! The draws in the dining room area were full of unopened letters and a pot of paint! The property just needs some TLC, some thought to the needs of guests, a deep clean and throw away the items that don't work anymore (like the cake tin without a base!)
- Philippa, November 2023
