“We consider the advertisement of two parking spots false as there was barely a good spot for one car.”
The cottage was very dangerous, doesn't comply with health and safety standards. There are many trip hazards throughout the property. The shower was dangerous to get out of. The property is not suitable at all for children or elderly or slightly infirm. To be honest, the fit able bodied people in our party did not enjoy it because of how hazardous moving around the property is. 2 of us did hurt our feet on a small step from out one room because it's so hard to see. There were cobwebs everywhere. It was not the cleanest it could be but just acceptable enough to live in. The steps out the back door to the car parking spot were not suitable, uneven and lead straight onto the road which was on a bend so you if fell you could get run over whilst trying to get up. You'd be quite hurt to say the least just from the steps. It should be more obvious in the advertisement that this property is so unsuitable / has so many drawbacks to it. The place needs an assessment, review by a health and safety official.
- Christine, November 2021
Sorry to hear you were not happy with our cottage, but I take issue with your comments as follows: All other clients have found no difficulty parking two cars, with no problems raised. Indeed I have provided photos, when queried prior to booking. The 34 photos on the web site clearly show the layout and character of the property, to enable assessment of suitability for children or infirm adults. No concerns were raised or queried regarding safety when booking. Indeed no clients have raised H&S issues to date, or Sykes when the property was inspected. Your compliance comments in this regard are in your opinion and inconsistent with reviews by other clients, two recently giving a 100% score, though one published review did suggest people with mobility issues may struggle. I will refer your comments re cleaning issues to our contractor for their consideration.
Property Owner