“The property was very difficult to find, not appearing on Google maps and with no phone signal in the area, so we only had Sykes' directions to go on which could do with improving.”
There are three bedrooms downstairs, however on our trip one smelled very badly of the cesspit and another had the boiler in (enclosed in a cupboard) so only one bedroom and one bathroom were really useable. One of the taps in the bath kept falling off and both appeared to have been put on the wrong way around. Cleaning in the bathroom also could have been better.
On the positive side, the upstairs is a wonderful space, beautifully converted, in good taste, and with plenty of nice touches like the wood above the windows, lighting and multiple speakers for the hifi system. The underfloor heating was amazing and the place never felt cold (in October). There was zero traffic noise with only birds and a river for sounds. The rainshower and woodburners were nice extras, as was the dishwasher. There was plenty of crockery and cutlery, although a decent bottle opener would have been appreciated and perhaps a pizza tray or similar. The owners seemed very nice, as were the other local people we met.
Thank you for your feedback. We work very hard to provide a great guest experience for our Customers when they stay
I am sorry that you had an issue with a smell at the property. Since reading this feedback, we have attended to the drain at the property & this has now been resolved. The tap on the bath has been fixed & had the above been reported to us during your stay we would have attended to it straight away for you.
The directions are the same ones that are provided to all Customers and have not been an issue in the past for anyone. We have provided the same information for many years and the postcode will bring you straight to the cottage using a satnav. I am sorry this was an issue for you. The phone signal can be intermittent dependant on the network that you have as to the signal strength in certain areas of the country.
Once again, thank you for your comments as they are very important to us.
Property Owner
