“The house was great.”
Perfect location for Windermere, Bowness and to explore the wider area. Comfy beds loads of space and the kitchen was very well equipped.
We always try to leave a house clean and tidy but I wasn’t keen on the list of cleaning requirements emailed to us the day before we left. Whilst I understand this is someone’s property I don’t come on holiday to clean. To expect the place to be left exactly as it was on arrival is unrealistic. One would hope professional cleaners are employed rather than expecting guests to provide this service. The property would benefit from a welcome pack to give instructions on how to use things like the heating, wifi, and general information about the area. The only info was about putting the bins out!
The property was great, the service not so great
Thank you for your comments. We are pleased to hear that you enjoyed your stay.
We will take a look at the arrival information to see if anything needs to be amended. The departure information is a generic email that is sent to all guests advising them of the standard the property needs to be left in. Each property is thoroughly cleaned between lets by our housekeeper but we expect our guests to leave things clean and tidy.
Thank you.
Property Owner