“The property has been nicely presented and would certainly be one we would go back to if it were not for two things.”
The hot water only lasts long enough for a short shower, which means if more than one person stays they have to wash in tepid water. We discovered that we could heat more water by using the wood burner in the kitchen, so every morning and afternoon that became a necessary routine. It works as a solve but as a premium listing one would expect there to be ample water with or without the wood burner. The boiler is locked away so you can not get access to change the settings. The second and admittedly small thing was the wifi was very slow and intermittent so a small speed boost would help. All that said the property is otherwise very well located, comfortable and well equipped including Apple TV, underfloor bathroom heating and an induction hob which were nice touches. The outside terrace is a lovely area to relax in, and the cottage is tastefully decorated.
We thank all our valued guests for the feedback, which allows us to respond proactively.
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We strive to continuously improve our guest's experience of staying with us in such a unique part of the English lake district.
The Property's unique location does dictate to a minor extent how the Property operates, which guests are made aware
For the hot water: The central heating and hot water share a common thermal storage tank which is heated via electrical immersion heating elements to a high capacity tank –unlike an instantaneous system, replenishment of this stored hot water does take a little short time for the water to reheat, which we seek our valued guest's consideration and understanding -That said the system has been recently inspected and tested and is working well above the system design and normal consumption demand.
As always, we are here to address our guest's needs.
Kind Regards
Stuart Robinson (Owners)
Property Owner
