“Generally we had a very enjoyable and comfortable stay in High Fold.”
Loved the location. However, there were a number of issues we would like to bring to your attention for improvement. 1. We did not receive a key for the property in advance by post to our home address as indicated in the paperwork and had to approach a neighbour to borrow their key. Thankfully they were at home when we arrived. 2. The barest minimum of cutlery and crockery were provided and this was at times inconvenient. 3. The electric kettle was temperamental at the on/off switch, or it might have been the seating connection on the base. 4. The fridge door needed pushing shut firmly at the bottom as well as at the handle in order to ensure fully sealed closure. Otherwise the fridge motor was running excessively to combat warm air entry. 5. The WC cistern kept running into the pain after flushing. This was not excessive but did waste water and indicated a faulty flush mechanism. 6. The waste bin under the sink doesn’t work well when something is in the bag! It is restricted by the shelf in the cupboard and will not allow the door to close fully. This system does not work well and an independent pedal bin at the side of the sink cupboard would work much better. 7. Excessively creaky floor boards on the first floor (bedroom and, most noticeably, the bathroom) were a constant nuisance, particularly if you needed to get up in the night. If this problem could be rectified or at least improved in some way it would noticeably enhance the experience of staying in the property. 8. All other cottages we have stayed in have provided a selection of books, local maps, walking guides, visitor's book and a full tenant's guide to the property. None of these were available. Despite this lengthy list of comments, we did enjoy our stay and would not rule out booking the same property again. Kind regards, Paul & Chris Greenfield