“Great, roomy lodge, with excellent facilities and in a really good location for the site but let down a little by the housekeeping.”
As with all Sykes cottages, I get the impression the housekeeping team are not given enough time to do their job properly. In this case, everything had been shoved in cupboards rather than put away neatly (saucepans and frying pans literally thrown in a pile), duvet covers were not buttoned and one was stained. Overall, cleaning was superficial (eg very dirty behind toilet seat hinges).
Also, there were lots of knives, but mainly bread knives and not one sharp knife suitable for chopping vegetables. Note for future guest - there is a filter coffee machine, but you may need filters. The cafetiere doesn't work!
Finally, there was a new, large Smart TV, but the wifi didn't work all week - this seems to be a problem that has been going on for years with no solution! It is not acceptable to have to use your own phone data when it is advertised as having wifi.
The WiFi which the site was updating is now directly linked to our Lodge and working so the temporary unavailabity should now not be an issue. The cafetiere is actually a milk frother rather than a cafetiere . As the owner I can only apologise if you found the cleaning and cupboard layout not as you would have liked. We take a pride in ensuring it is clean and well presented and as such visited the Lodge following your feedback to check it fully. Thankyou for your feedback as it helps us ensure we provide a high standard at all times.
Property Owner