“The Tumble dryer on the washing machine was not working.”
I called heart of the lakes and Sykes on many occasions, also e-mailed, a maintenance man who attended the property but was unable to fix, therefore recommended an engineer, who did not arrive whilst we were there. I did not plan to wash laundry whilst on holiday but did want to dry swim gear, particularly dry robe.
Heart of the lakes did send out clean sheets/towels/duvets after I complained...
When I changed the bed I noticed that the duvet was dirty, had stains on it also the mattress protector. How often are they changed or washed?