“The property was very clean and well equipped.”
The heating was a problem , far too cold in the sitting room and problems with all the TV sets and internet . Whilst I appreciate the isolation of the property , there was no signal connecting Sky handset and box through the Sky remote . The office were very efficient in sending maintenance out twice bringing a convector heater and trying to sort out TV’s having visited to do this on the Monday and again on the Wednesday , I had to call the office again on the Friday regarding TVs , although ...
The heating was a problem , far too cold in the sitting room and problems with all the TV sets and internet . Whilst I appreciate the isolation of the property , there was no signal connecting Sky handset and box through the Sky remote . The office were very efficient in sending maintenance out twice bringing a convector heater and trying to sort out TV’s having visited to do this on the Monday and again on the Wednesday , I had to call the office again on the Friday regarding TVs , although declining a 3rd visit we were not desperate for a TV to watch on our last night but wanted to allow for issues to be sorted for following holiday makers . I would suggest the owners spend time sorting out the TV’s and internet , upgrading the equipment . Having 3 phone calls and 2 visits for the same ongoing issues in less than a week must be expensive calling out a maintenance team and frustrating for office staff who can only best play the hand they are dealt . Whilst the listing of three TV’ seems impressive the realisation that not even one TV worked for the week was both disappointing and frustrating
The service from the office was exemplary .