Mrs Puddleducks

The location of the property is great and having the hottub after a long day walking is a dream.

However, the place has not had a deep clean for at least 6 months, based on how many thick dusty cobwebs there were everywhere. With it's location, you would expect coat hooks and maybe a shoe rack to keep walking attire out of the way but there was nothing. We ended up using the door handle and making our own boot mat with a spare towel we had with us. There was also a broken slab in the garden that both of us nearly fell over on when bringing our luggage in. Lots of grubby marks on the walls, hand rails and the feather lamp shade in one of the rooms was covered in dust. It doesn't seem like the property is well looked after and is just there to get as booked as possible. The front door on the street was also open when we arrived. Overall it was great for the location and in walking distance to shops, pubs, cafes ect and the hot tub was great but we wouldn't stay here again.

Lovely home great location and loved the hot tub.

We didn’t have any issues with the water pressure like previous reviews. Would have booked again next year but doesn’t seem to be any availability.

Unfortunately, when we arrived at the property there was no hot water or heating.

As it was after 5pm when we discovered this, I rang the emergency phone number. The initial response advised a 3-minute wait, however after 30 minutes this extended to 19 minutes. Luckily, my friend checked the boiler, which showed a fault (low boiler pressure), and was able to resolve it, after which everything was working. My concern was the difficulty in getting through to the helpline. When I raised this the following day, I was advised that the lines had been busy. I later received an email stating there was a problem with low water pressure in the area, which did not appear to relate to the issue experienced at the property. Reading through the visitors' book, it seemed another guest had experienced a similar issue with the boiler and helpline. Overall, this experience was disappointing and I would not recommend.

An excellent location & only a few minutes’ walk into the centre of Windermere which has some fabulous pubs and restaurants.

Only 10 minutes’ walk to the train station. The cottage is clean & comfortable and an ideal base. We would recommend it to friends & family and would certainly stay again. We (as a previous guest mentioned) had a problem with the heating and the cottage was cold on the first night. We eventually worked out that the boiler had dropped pressure so topped that up and the heating then worked (there were no instructions which made it tricky). Hot tub was an added bonus and enjoyed. Recommend The Tilly and The Crafty Baa for food & drinks!

The property is perfectly located in the town, with all the local amenities within walking distance.

The 2 car parking facility is very convenient. The beds were comfortable and it was lovely to have our own bathrooms. The cottage is on the bijou side and would not suit anyone who struggled with stairs or small spaces, but it was perfect for us. The hot tub was great, especially as it was still technically winter. The downside is that the furnishings are dated and all the linen looks a bit tired. There was a blood stain on the bed covering in Mrs Puddleducks room. The 2 living rooms could do with some foot stools perhaps. Also when we arrived the heating was not on and there were no instructions as to how to set it. We worked out how to use the thermostat, but then had to reset the boiler as the pressure was low. As we had given an eta, it would have been nice for the cottage to have been warm when we got there, especially as it was still winter. Also instructions a to how to use the thermostat would probably have been useful. Had we not been able to work it out, we would have called the out of hours number. However, it seems like an avoidable occurrence. All in all a pleasant stay.

Great stay - fantastic property in a central location and had everything we needed.

The hot tub was an added bonus. Great value for 5 nights and would love to stay again.

Really enjoyed our stay, the cottage is lovely and in a great location.

The only comment is the toilet kept making a funny noise throughout the night, in the bedroom to the left on the top floor.

We thoroughly enjoyed our stay here at Mrs Puddleducks.

Everything we needed was available. The cottage was comfortable, clean and well maintained. Set in a great location with a hot tub as a bonus. We would definitely rebook.

Lovely house , only negative stairs might be a problem for some people.

Location great for restaurants, shops and great for walking. Would definitely recommend.

The property is lovely but I’d just like to give you some things for improvement.

Cleanliness: the fridge hadn’t been cleaned and there was cheese and bits in there, the freezer needed defrosting as you couldn’t get much in and the grill tray was dirty. Comfort: the pillows are really lumpy and we all struggled sleeping with them. Toilets: continually making a noise through the night. The middle toilet didn’t flush well - even just a bit of paper. Information Book: outdated information. Bins: they were full on arrival. Would have been nice to have had some information on local walks.

Lovely cottage only a few feet from Windermere centre.

Well decorated with 2 living rooms, 3 bathrooms, 4 TVs and the Hot tub in the sunny back garden fabulous. We had a wonderful family holiday celebrating a 60th birthday. The weather was outstanding for 4 days and dry and warm for the remainder. Parking for 2 cars an added bonus

This is our second vistor to Mrs puddleducks.

We absolutely love the location its ideal to access to the windermere town. Coop is literally a 30 second walk. Lots of cafes restaurants and pubs and shops, just a perfect lakes District town. Parking access is great, a driveway and 1 additional parking on the road. They had some improvements this time, the chairs in the kitchen were better more comfortable and the painting/decor had been refreshed. Also the jets in the hot tub worked. Thanks for a great stay, see you next year.

We had a lovely stay at Mrs Puddleducks.

Location was great- very convenient for local amenities and getting out and about. The hot tub was very welcome after long days hiking. Everything was in ship shape order. Would certainly stay here again.

Your holiday home is beautiful we had a great stay but couldn’t get television in back double room to work and shower heads seem a bit big to fit in holder they were awkward to keep in place ?

But otherwise it was brilliant definitely would book you again thank you

This holiday was lovely.

Love the layout , was immaculately cleaned and very comfortable. I only give a 4* because on arrival I was so disappointed by the front garden and back as lots of weeds . Also wear and tare throughout on some paint work. The location and parking was fab . We will definitely be booking again . What a great weeks stay

The location of the property is perfect and within a minutes walk from the town centre with all its facilities.

On arrival the front garden was overgrown and unkempt giving no kerb appeal. The rear courtyard was disappointing as the furniture does not match the photographs. It too is untidy and neglected. The hot tub had brown scum around the edges and seats and had to be cleaned before use. It was however professionally cleaned and serviced the next day. Whilst the interior was clean the paintwork was tatty and chipped needing attention. The curtains are a mismatch - some too short, others too long. General level of finishing in the bathrooms is poor. A good refurbishment is needed. The photographs of the interior lounges are flattering to say the least as both are smaller than they appear and would not comfortably seat the 5 adults the description claims to accommodate. We have stayed in many self catering cottages previously. This is the first time we have not been provided with a hairdryer, a few basic kitchen essentials such as foil, cling film, cooking oil etc - not even a pint of milk or a solitary tea bag. I have seen a previous reply on this issue stating welcome packs are not standard ! I take issue with this and have found the exact opposite to be true. Our overall impression was that this property is unwelcoming and purely a money spinner. We returned home a day early after giving up on Mrs Puddleducks.

We were disappointed with our stay at Mrs Puddleducks, The house looked clean on arrival, but the banisters and light switches were grubby.

The floor looked clean, but our socks were absolutely awful (an odd sandy brown colour), which we assumed was possibly down to dog urine. We guess dogs had urinated around the hot tub as it smelt strongly and when it rained the smell was even more intense. We chose to leave early and went to stay at a Hotel for the remainder of our holiday. The house has a lot of potential, but is not worthy of the price we paid! £1,090.00 left us feeling ripped off. The fit and finish is poor, the dishwasher was not secure in its slot. The rear shower tiling was scruffy and the excess grout had not been wiped off. The upstairs toilets clonked and banged all night long, disturbing our sleep. The middle floor shower, didn’t work well and turned itself off during use. It was clear to see the house is purely a money maker, which needs love and attention.

I was so disappointed with this cottage.

It needs an upgrade and so many things need putting right. I was treating two friends as they were supportive when I lost my husband last year and I could have cried at the state of it. For the money I paid (nearly £1000) I wasn’t expecting the place to look like student accommodation. The kerb appeal is zero, curtains falling down, weeds and litter in the front garden & the front door curtain is too short. Fire in lounge is out of action. Patio door glass blown and misty. Lamp shade badly damp stained. Patio furniture completely different to the photo with no cushions or sun shade. Rusty shampoo and soap rack in the shower, ruined my soap dish. Not a matching knife and fork in the place. So many differences from the photos on the website. Dog waste in bags in the back garden - I phoned about this on arrival on Friday but it took me going onto the office on Monday for it to be shifted. Not even a pint of milk as a welcome. Only one loo roll per toilet. There is more I could list but won’t. I’ve been to many holiday cottages this is the first one that I’ve had to complain to complain about. I wouldn’t leave a bad review and not give them a chance to put it right. Plus my friend left a new, expensive raincoat at the cottage and didn’t get it back. Lakelovers are part of Sykes. I will never use them again.

This was a lovely property overall, very spacious and a great location!

On arrival we opened the door to a very strong smell of wet dogs. We then had to remove the two mats from the downstairs lounge area and store them in a cupboard as they were covered in large white dog hairs, almost as though the mats had not been hoovered and cleaned between reservations. A lot of the same white dog hair could be found around the floors, under the sofa and weaved into the cushions on the sofa. We then decided to remove the cushions and store them in the cupboard also. We have a 16 month old toddler who crawls about the floor and plays at that level so the level of cleanliness was not ideal! We completely understand that the property caters for dogs which is not an issue, the issue solely lies with the cleanliness. We expected the property to be cleaned thoroughly between stays to remove the strong smell of wet dog and hairs everywhere. Other than this, the stay was pleasurable. The hot tub is a great addition and the two parking spaces were handy for our two vehicles! The beds were super comfy and very clean! We would defo recommend this stay and also return ourselves as we are sure the cleanliness between dog stays will be addressed. Thank you for having us!

Had a great stay a Mrs Puddleducks, lovely and clean, comfy beds, perfect location right on Windermere's doorstep and only a 15mins stroll down to Beautiful Bowness.

We had a fantastic week at Mrs Puddleducks.

Comfy beds - we all slept really well. Hot tub was fantastic and a highlight of the stay. We really appreciated the ease of parking for 2 cars - a bay at the rear along with a parking pass for use on the front street. Kitchen was clean and equipped with all the cutlery, plates, pans etc that you would need for a week away. Location is perfect, being just a couple of minutes walk to the shops, pubs, and restaurants. There are 2 sitting rooms - the one on the lower ground floor level (which leads out to the yard with the hot tub) was too cold to use while we were there. That being said, we were staying during the cold / snowy weather at the start of January where outside temps were below freezing all week - I can imagine that's a nice room in the warmer months. It wasn't a real issue as the ground floor / front sitting room room was warm and comfy. Thanks for a lovely week.

This was our 3rd time at Mrs Puddleducks as it was always a favourite.

We hadn’t been back for a few years due to having a little one but now he can do stairs we decided to return. It was disheartening to see how they had let the place go. Mrs Puddleducks was far from the enchanting, magical cottage it used to be. The lack of care and attention to detail were evident. The outside pipe was disconnected, pouring water on anyone below. There is a leak in the downstairs living room, likely caused by water damage from the disconnected pipe, leading to water dripping in the lounge. The shower in the middle bathroom does not work properly and the screens are hanging off the runners. The shower in the top back bathroom keeps coming off its runners. There is a missing remote meaning you have to share a remote control between the downstairs and middle lounges. Some of the plates, bowls and mugs are chipped. The sofa cushions were covered in dog hairs so had clearly not been cleaned. There was I’m assuming a missing mirror on the middle landing which isn’t a problem but the unsightly hangers and glue left on the wall show a lack of care. The top bedrooms had their charming door plaques still in place of Jemima and Mrs Tiggywinkle, however, the plaque from the children’s room was missing, to which the children were not pleased about. The location of Mrs Puddleducks is wonderful and it is just a very very short walk to the centre of the town but the lack of care and attention have let it down massively. What is also sad is that many of the issues I have mentioned, have also been mentioned in previous reviews, some from several months ago, and whilst the responses to these reviews offer assurances that the issues would be dealt with, they clearly have not and the responses were just meaningless words as a tick box activity to show they have read them.

Lovely house in ideal location with everything you need and the hot tub was great .

Very comfy beds, 3 bathrooms and good parking.

Lovely property in a great location, everything on your doorstep no need to go out in your car.

The cottage is really well equipped lots of home comforts, the hot tub is perfect after a days walking. Just a couple of points which could improve it, get rid of the wine fridge and put in a washing machine, replace the glass kitchen table with a bench seat/chair combination as a bit tight in kitchen and lower tv as it's way too high on wall, also no hair dryer.

We had a lovely first stay at Mrs Puddleducks.

The cottage is in a perfect location with good parking facilities. The cottage itself was beautifully presented, very clean and had ample space. The beds were so comfy and the cottage had everything you needed. The hot tub is an amazing extra and it was really easy to use which is a bonus, we enjoyed having a nice quiet relax after a day of walking and chasing a 2 year old around. We highly recommend the cottage and would definitely stay again. Thank you for a lovely stay.

Lovely comfortable house.

Listing does not mention that outwith the back of the property resembles a junk-yard building site. Few strange characters loitering at the back on a couple of occasions which made us feel a little uneasy. This is maybe the reason that the neighbour next door has a camera on his top floor window. Hot tub great and super clean, noisy though if you are sleeping at the back. Location perfect. Private parking is great. Kitchen stocked with everything you need but would be great if there was a washing machine as we were there for 2 weeks. Beds comfy, sofa comfy. Did find the tvs in the property way too high up the wall - would be so much better if they were lower. Heating great, showers really good. Plenty storage too. A wee kitchen blind would be a nice addition too. Booking though Sykes was easy but they are hard to get hold of once you have booked. All in all we had a great time while in Windermere at Mrs Puddleducks. Any negative points raised here are merely constructive.

Excellent location close to the shops and eateries 3 storey house so more suitable to mobile visitors although there are handrails on the stairs We really enjoyed the hot tub which was clean and easy to use Two parking spaces which was a bonus We would definitely stay again

Fabulous cottage in perfect location.

The hot tub was an added bonus! Disappointed at not having a washing machine which, for the size of the house, you'd expect, but wouldn't put us off returning. WiFi and ground floor smart TV wasn't working well but we managed without it. Otherwise, definitely one of the best properties we've stayed in.

Nice property in a great location, well equipped and it was great to have 2 living rooms.

Only minor niggles were one of the TV remotes doesn't work (it was different from the others despite all the TV's being the same) and we couldn't find the black outside bin!

Lovely cottage in a fantastic location in Windermere town and a 20 min walk straight down to Bowness and the lake.

Only 5 mins walk to train station where bus terminus is located. Cottage was clean and a great base. We used the hot tub every day which after a long day out was fantastic. Would definitely recommend.

Had a wonderful stay.

The property was perfectly located to Windermere and all it's amenities, shops, restaurants and bars. The property was clean, with comfortable beds and fresh bedding with nice fluffy towels provided. The hot tub was a perfect way to relax after a day's sight seeing. I would definitely book again.

Excellent property right in the heart of the town, property itself is excellent, has everything you want, very clean and plenty of space, Hot tub was very clean and a comfort after a day’s walking.

Overall excellently run, easy to find and use would definitely recommend. Simon

excellent property and the hot tub was fantastic.

Lovely property, great location, hot tub fab, after reading the reviews on the web I was worried (and rang sykes for reassurance) as good ones dated 4 years ago and bad ones recent, maybe take a picture of the visitors book to attract more guests.

We love in Carlisle and will definitely be staying again and recommending you and will be leaving a fab review. When in the hot tub we noticed if someone was in the middle bathroom the spout poured water everywhere, (outside the single back door/window) think there maybe a blockage? The door downstairs is hard to shut I found. My husband is a joiner and spotted a few more things, probably just because it’s his trade. Also bottles behind the hot tub. Thank you for sharing your lovely holiday home with us.

We loved this cottage.

Fabulous location in the center of Windermere with loads of restaurants, shops, pubs all within a couple of minutes easy walk. Really quiet at night - we slept so well. Lots of walks to do from the door. Really well designed very recently renovated. Everything feels new - beds, linens, sofas etc. 3 shower rooms with toilets which is great for getting everyone ready and out in the morning. Kitchen well stocked with lots of mugs/glasses so you don't have to constantly wash up. The hot tub was great and used every day. This would be a good property to stay in if you were relying on public transport - near the station and frequent buses taking you all over the area. Only little maintenance issue - the top of the drain down pipe at the back of the property is blocked, and this overflows when the sink in the middle bathroom is used.

The property was perfect, location, facilities and cleanliness.

Decor was very tasteful and the use of space in the bathrooms very cleverly thought out. The only things that let the property down were when we arrived the heating was very low and the house was extremely cold. We tried to adjust the heating and found when it hadn’t warmed up a number of the radiators had been turned off and in fact the boiler was running under pressure. We reset the boiler and the house quickly warmed up. If we hadn’t had prior knowledge of this particular boiler I think it would have been difficult to sort. The other problem was the hot tub. When we arrived we checked it and it was turned on and showing a temperature of 38 degrees. We cooked a meal and then went to use the hot tub only to find that it wasn’t working. The jets weren’t working and the temperature had dropped. We tried contacting the person named in the folder, Pete but there was no reply. We tried a few of the numbers in the folder but with no joy unfortunately. We book a property because we enjoy going in the hot tub after a meal on the Friday night. We feel that this has taken away some of amazing assets if this property. We finally got through to Sykes( the number used was the one on their email confirming the property details) and they were very good at communicating with myself. A couple of local hot tub contractors managed to fix the hot tub at 6pm on Saturday and we looked forward to using it on the Sunday. We checked it on Sunday and things seemed to be ok but when we came to use the hot tub on Sunday afternoon we found that a few of the jets were not working and the temperature quickly dropped. We presume that some of the motors may not be working. We were again disappointed as this is a highlight of our stay. We wouldn’t want this to affect further bookings for the owners as it was a lovely cottage. We would like you to consider a refund of a small amount due the inconvenience of contacting Sykes, the workmen and the hot tub not working properly. Thank you

Lovely place to stay.

Near restaurants shops and the places we wanted to visit. En-suite’s a little small and not enough toilet roll. Would have appreciated salt and pepper in the kitchen. Should have had additional towels for the hot tub. Bigger bath towels would also have been nice.

Beautifully refurbished immaculate cottage.

Well equipped kitchen and the hot tub a lovely bonus. The stairs may be a problem for the less able. The location is perfect for amenities and 25 mins walk to the lake. Parking outside the property with the permit, and also one space behind property. We thoroughly enjoyed our stay thankyou.

The stairs were heavy for a bunch of over 60’s but nothing you can do about that!

Mrs Puddleduck’s is a charming place and the location is amazing. Will rebook next year. Thank you

House was clean tidy and well equipped, 3 flights of stairs make it unsuitable for less mobile.

Plenty of on street parking however access to park8ng bay can be difficult due to neighbouring taxi firm who store taxis and repair them on access road.

The property is in a great location and having parking was really convenient.

The property is nicely furnished and decorated, and the hot tub was a good addition to use in the evenings. Unfortunately, the property wasn't very clean and is looking quite tired. We understand that the property is booked out quite a bit, but the general maintenance needs to looked at. The tap in the Kitchen dripped constantly, the plinths are falling off, the small fridge isn't fixed in properly so falls forward everytime you open the door, the shower screen in the back double bedroom falls off the runner each time you open it and the back garden is messy and could do with a good clean and tidy up. Also, the cleanliness let the property down. There were cobwebs everywhere, dust on skirting boards, plug sockets, etc and we found a pair of used underwear in the corner of one of the double bedrooms. On arrival, the fridge was not working, which was frustrating as we had stopped at the shops and brought food before turning up at the cottage. Getting hold of anyone from the management company was a nightmare, but they did send someone out that night to fix it. It was evident that the fridge had been off for quite a while, so it made us question if the cleaning team had even opened it when they were there. Some of the Kitchen amenities also need to be improved. A larger frying pan is required (this has been mentioned in numerous reviews so you would think the owners/management would have purchased one by now). Additional plates, bowls, cutlery, etc would also have been useful. For the price we paid, we expected a slightly higher standard so wouldn't choose to stay again.

Pictures for this cottage were accurate, however when you arrive at the cottage there are massive signs or Wear and tear, cleanliness is well below par, net curtains and bedding could do with being replaced, carpet could do with a deep clean.

We requested a cot bed and High chair but couldn’t find them on first inspection but eventually found them in the cupboard under the stairs both were very dirty and had to be cleaned before use, would have been nice if they had been set up on arrival and cleaned for us as it’s not a cheap holiday experience. The hot tub needs to be replaced as it’s not fit for use ( missing covers on most jets , no lights and it felt unclean). Would not book this cottage again sorry we paid A lot of money and I don’t feel it reflected that.

Cottage was true to photos and had everything we needed.

Layout was excellent and loads of storage space. Very clean both on the inside and the back yard. Hot tub man came daily to check it. We had been informed that the jets were not working but that did not bother us. Property is in a fabulous location literally a 2 minute walk to shops, bars and restaurants. Despite the close proximity we never heard any noise. No complaints from us and we would certainly return

We had overall lovely stay at Mrs puddleducks the location was brilliant.

Close to shops bars and restaurants everything you would need. The bus stop is very near for my mother and father who couldn't walk into bowness and Ambleside. Its ideal if you don't want to use the car as the parking in nearby towns can get get busy. A couple of disappointing things one was the jets on the hot tubs aren't working, I can see others have mention this. Also the hoover smelt like wet dog too the point it was over powering and we have a dog and I've never smelt anything like it and the paint work was a little tired. This is purely feedback, we had a great time and we had the best time exploring and it was great base for all our family. Older and younger.

The property is tired and cleanlinese is poor, The pictures of the property must have been taken when it first opened as it bears no resembelence to the actual property itself it does not look like the description provided.

The rear garden is untidy and falling to bits, hot tub is not working correctly jets blocked. Front Garden untidy. I understand that it is rented but the condition of internal and external features look to have been deterioating for quite sometime not just over one season. But ha ho you have had your money so I am sure you will throw this honest reflection of our thoughts in the bin, and move on.

Lovely cottage in a great location.

Kitchen amenities could improve (e.g., a larger frying pan) and the lack of washer/dryer is an issue - a trip to the laundrette whilst on holiday isn't ideal. Maybe an outhouse if there's no space internally. Otherwise a great little cottage for access to the lakes.

The stay here was okay.

Not great but okay. The positives were that the location was good. However there were quite a few negatives. The beds were not that comfortable, the shower on the second floor didn't work very well. When we arrived, there was hardly anything in the property ( including only half a roll of toilet paper) which is not helpful after a 5 hour journey having to rush out and get everything. We wanted to cook breakfast/dinner a few nights but the kitchen isn't very well stocked with frying pans (only one small one, hard to cook for a group) so this all made it difficult. The jets hardly do anything on the hot tub. I understand that it's a busy area and you don't want them to be loud but they were not great and didn't do much. When we arrived the outside bin was full from the people who stayed before and it smelt so strong you could smell it when being sat in the hot tub, it was disgusting and not relaxing at all. The lights in the hot tub also doesn't work which isn't great for safety reasons when It starts to get darker. Someone also popped by a few times to top up the hot tub with chemicals which is positive. However there was not any form of notice to when they would be arriving (not that we could see) which felt very uncomfortable that someone would just walk into the property while you are there Also the WiFi is very slow. Overall, a very disappointing stay.

Generally, a great lace up stay.

Very close to the main town and in walking distance of amazing bars and restaurants. Some beautiful small shops snd convenient stores - Coop snd Sainsbury’s open late. The place is very well set out. However we couldn’t sit in the upper lounge in the evening as no curtain on the all glass door. Though this was a lovely room. The bedrooms are basic but the bunk room lacks any clothes or any storage of any sort and the 2 double rooms have a small wardrobe - sufficient for a weeks holiday. However barely enough hangers for the use of 6 people let alone 6. I ended up buying some. The upper shower at the bank worked very well and was very powerful. The hot tub, a welcome extra (though paid for in the rental price) was a disappointment as is was powerless even within jets opened to the max, the bubbles were lacking ! Though great to see that the hot tub is regularly checked, it would have been nice to know when he was coming as it was a surprise to see him appear each time. The kitchen, I found to have generally all the facilities snd equipment I needed. Though missing a couple of things - scissors and a bread cutting knife! The fridge was just about big enough for us and we took advantage of putting some items in the wine fridge. Generally the place is quite grubby, especially the lower floor. The floors were dirty, no vacuuming had been done in a long time under the sofa - the fluff and dirt under was awful. I think you need to reconsider your cleaners seriously. The glass tables and mirrors were dreadful as if wiped with a dirty cloth and the skirting boards and other surfaces has clearing not been touched in s long time. The bin was dreadful, the previous guest had clearly had fish and the bin absolutely stunk! I’d actually question whether it is cleaned between guests. Which leads me to another thing, the lack of any cleaning products in the property. I would not have expected to go out snd but cloths, washing up liquid, dishwasher tablets, disinfectant, cleaner sprays and bleach!

Came last year found it perfect on returning this year not as much the hot tub was not up to standard only oneside worked at a time a guy came twice we spoke to him about it ge said he would cone back on Friday by then we were leaving so not happy.

The shower in the main room was hot my brother nearly scalded himself. ONLY one pot towel and no oven gloves should be better

Having booked ages before, was very disappointed to arrive to an uncleaned spot after a long travel day, 7 hour flight and 2 hour train ride.

We spent extra to go out for dinner to wait for cleaners. The cleaner had done a fabulous job when we arrived back a few hours later. The place was central, hot tub very relaxing.

Nice cottage, great location.

Clean and tidy. After a five hour drive it was a shame to have to go out to buy toilet rolls. Did not expect a welcome pack but did expect that basic item to be available. The shower in the main bathroom was either boiling or freezing so could not be used, luckily we used the other shower. That needs to be fixed. Otherwise a pleasant stay

The kitchen needs to be equipped with more good quality items and should have enough of everything to match in order to feed and provide.

A nice table setting for the correct amount of guests. Pans were not great as there wasn’t enough, owsmall frying pan only

The house is lovely, the choice of 2 sitting rooms meant the teenager in the party could escape.

The location was perfect, the hot-tub was lovely and it was reassuring that it was checked on regularly while we were there. We do think that perhaps a change of towels could be left or dropped off midway through the week, as a week of showering and hot-tub with only 1 bath towel each was tough with no washing machine (days out and Easter opening prevented using the launderette).

The cottage was in a perfect location, easy walking distance to shops, bars and restaurants.

The cottage was lovely and clean. Also warm. We all enjoyed the hot tub too. Would definitely recommend and hope to return soon.

Myself and friends rented the cottage over Christmas this year.

There were 5 adults and 1 child and overall we have rated the cottage 3/5 stars. The location in the centre of Windermere is the property’s best asset - a 2 minute walk to the shops, cafes and 5 mins to the nearest bar. Windermere itself was charming and the people in shops/ bars very friendly. We were contacted by the company as we were driving to Windermere to let us know that the cleaners would be later than check in time and we were ok with that. However, the cottage was left without some bedding being changed and other bedding left over the bannister for us to make up our own… All the bathrooms were clean and tidy with towels left. Unfortunately, the outside bin was not emptied and was left full to the point that we could not fit in any of our rubbish bags and had to leave them in the garden, which was not ideal. The facilities in the cottage were not as good as we had expected - the kitchen/diner was less spacious than it looked on the photographs and the fridge was small for the number of people it catered for, with only an inbuilt ice box and as we were there over Christmas, we had a lot of food !! There were also only 5 dining chairs provided,so we had to use a chair from the garden. We felt that a washing machine would have been handy, especially if you were staying longer than a few days. There were 2 lounge areas, one at ground level and one on the basement level next to the kitchen. Unfortunately, none of these rooms provided enough seating for 5 adults and a child to sit together and again we ended up using a garden chair / footstool. The 2 double bedrooms benefitted from having en-suite facilities, though the heating was temperamental with one of the radiators not working. The room with the bunk beds was very small with no furniture apart from a small shelf on the wall under the mirror. This room had been described as potentially having one adult on the bottom bunk and a child on top - the room was definitely not big enough for an adult to share with nowhere to store clothes etc. The main bathroom was spacious,but unfortunately the shower was temperamental to the point that we could not use it; it went from scalding hot to cold several times in the course of a shower and no amount of adjusting controls made any difference. The flusher in the main toilet was not efficient and required many flushes to clear even toilet paper. The company were very helpful and friendly any time we had dealings with them and got back to us promptly when needed. In summary, although we enjoyed our stay, we felt that the cottage was too small for a group of 5 adults and a child

Absolutely loved our stay.

Fabulous cottage. Ideal location. As we are a family of 3 adults with knee problems all the stairs over three floors was abit much but would definitely recommend this cottage it’s lovely. Two sitting rooms which was perfect for my mum who likes to watch all the soaps and we don’t. However the downstairs sitting room was very cold there seemed to be a draft coming from the cupboard near the door. The cottage has everything you need. We really really enjoyed my December birthday week. The Christmas tree was a lovely added touch too x

The only fault we had is the radiator in the front double room did not work , so was very cold in there.

We all had a fab time , lovely place ,very picturesque. The hot tub was an added bonus. We would definitely book again.

We enjoyed our stay & most elements were as we expected however we found the 2 flights of stairs a bit taxing for us at our ages although we were aware of them before we booked, the bed was very comfortable all in all an enjoyable stay.

Property in a great location central to everything with a fantastic Italian around the corner(San Pietro) but be warned book well in advance.

The hot tub was fantastic, clean, hot and private though the canopy cover needs repair/replacement A little more attention to cleaning would be good as banisters were dirty and sticky also a number of cobwebs on walls. A few suggestions to make future guest stays easier, Kitchen- oven gloves, baking and pizza trays/stones Bedrooms- thermostatic radiator valves to regulate temperature in bedrooms, the front bedroom didn’t work not a problem as we like bedrooms cool but guests in coming cold months will need heat En-suite- just a little touch would be some small soaps we brought everything but soaps. Overall I wouldn’t hesitate recommending the cottage would come back anytime and probably will.

Good location, close to all local amenities.

The property is however tired, with things like the back gate, the hot tub cover & the main shower screen all broken. These have all been mentioned in previous reviews but never mended, All fairly cheap & easy fixes, but annoying for occupants. There was also no Prosecco as promised. It was the little touches that let it down. The cottage itself was in the heart of things with everything you needed within walking distance & it was reasonably comfortable. Unfortunately the cons outweigh the pros for us.

Fantastic cottage.

Located next to shops and bus stops so we could move about with ease. At the end of a long day of exploring we could relax in the hot tub. The back gate could be more secure as we had a small dog with us. However if you use the key located in the kitchen it makes it a bit more secure. Remember to unlock it so the maintenance man for the hot tub can get in. Great holiday. Fantastic cottage

The property was lovely.

Only recommendation would be the speed of the internet. We are traveling but working and the internet speed was so weak we could not work in the house.

First time staying in a cottage we found it excellent it was perfect in every way great that it allowed us two bring our two frenchie with us thanks they loved it would definitely recommend

Loved the hot tub!

It was warm and ready when we arrived and helped us relax after busy days hill walking and wild swimming. Minutes walk from cafes, pubs and restaurants, not to mention beautiful lakes and mountains. If I had to nit-pick, I would change the wicker placemats as they don't clean well. Otherwise a lovely stay, thank you Mrs Puddleduck.

Very disappointed with hot tub.

The cottage was specifically booked as it had a hot tub. We used this for the first, and last time, on Tuesday evening. The sides of the tub felt dirty and clearly had not been cleaned prior to our stay. As we were preparing to leave the property the hot tub service man arrived and I explained our concerns, he told us they are cleaned between each stay. He ran his hand around the inside of the tub, and confirmed it hadn’t been cleaned, apologised, and immediately phoned his manager to advise the tub had not been cleaned prior to our arrival. The cottage itself is in a wonderful location with all amenities, just massively let down with the hot tub.

Mrs Puddleducks is the perfect base for an action packed Lake District holiday.

The off street parking and hot tub were fantastic plus points to the well appointed home from home. We really enjoyed the location being close to shops, walks and transport hubs.

Brilliant location.

Well equipped but some items very worn or "Billy Basic". Lovely comfortablebed.. Cafetiere broken just usable. Ensuite bathrooms very very small Note said enjoy your complementary bottle of prosecco but none was provided!

We really couldn’t have asked for anything more.

The location and off road parking was perfect. The house is very well equipped with everything we needed for a relaxing mini break. The beds were comfy and having a hot tub made it extra special. Thank you for making our stay so perfect.

Lovely stay at Mrs Puddleducks.

Very well situated near the centre of Windermere. It had everything we needed in the kitchen and having a bathroom and bedroom each (3 friends) was really good. A few minor issues, the small bedroom has no storage at all, the door was hanging off the top hinges so wouldnt shut, the shower door was off its bottom rails and some outdoor lights by the hot tub would have been useful as it gets very dark early this time of year. We managed to park at the back but there were no spaces at the front so glad we only had one car.That said these things did not spoil our stay at all and we would definitely stay again

We stayed as a group of 4 friends and thoroughly enjoyed our stay the 3 bathrooms were a bonus and the cottage had everything we needed and was in a great location.

Only 15/20 mins stroll into Bowness would definitely stay again

Some kitchen utensils need replacing,especially tin opener,and waste of time with TV in basement.

Otherwise really enjoyed stay.

We had a fabulous holiday in the Lake District, and Mrs Puddleducks was a perfect location to stay to explore the area.

Mrs Puddleducks had everything a family needs and was very comfortable throughout. The hot tub at the end of the day was also very much appreciated. Totally recommended property in an amazing location

Fabulous location, excellent facilities in a clean and comfortable home.

5*

Have just come back from a 4 night stay, property in great location and very clean however very steep stairs, to 1st & top floor, not mentioned in description, Bed was really uncomfortable, mattress protector too small, should mention that extra towels are needed for hot tub, no bath mats in showers, no ice tray, and a laminate saying enjoy your bottle of fizz, on us, no Prosecco in cooler!

! Although according to guest book the occupants before us had there’s!!

The cottage location was great !

for the most part the cottage was comfortable except for the bed in one room it had a lump in the middle which made it slope towards the side of the bed therefore struggling to stay in bed so made for not a great nights sleep if a new mattress was in place there would be no negatives at all parking is tight but we do have a large 4x4 so are used to tight spaces the kitchen is well kitted out Hot tub was at 38 degrees it was great after a day out . Only a short walk to all the amenities we used the bus to get to the lake which was easy and only a 2 minute walk to the stop I would advise to book places to eat as area was busy

The bed in the back bed room was not very comfortable, had a mattress topper on that did not fit.

Both front and rear doors need to be adjusted, I can only guess at what the neighbours thought every time I had to slam the rear door to close it. Not really a complaint, just something you should know.

House was clean and comfortable and reasonably well appointed.

Very good location. Hot tub was good.Small number of issues which could improve. Firstly, we clearly did not read the description closely enough to work out that the cottage is on 3 floors with narrow stairs. We had a 15 month old baby, and were glad of the one stair gate, although two may have been safer. We also did not work out that there is no washing machine and with wet weather, walkers and a baby, that was a distinct disadvantage although the local launderette got a lot of trade from us. Towels were a bit small and the female contingent do like a fluffy towel. Given how clean the cottage was, toilet brushes could do with changing - they were past their best and left more than they removed. Overall, would use it again.

Really great place to stay, central to shops and pubs.

Super Morden, clean and comfortable. Only criticism is the TVs were not easy to use.

Overall the cottage was as pleasant and as advertised, very clean, well equipped kitchen.

the only problem we had was the parking. The space at the back of the house was fine, neighbours parked their cars on the road at the back in the evening blocking the exit. This was quite difficult as we have a big car. We also tried to park at the front and there was no chance of this as many other people had parked the cars.

It's a nice house with good facilities, clean and tidy.

The hot tub was amazing and as it was raining and windy most of the time we were there it was great to have the canopy and that it was well protected from the wind! We didn't have a car so the location is great for the railway station, buses and the supermarket.

Absolutely beautiful little house and spotlessly clean.

The prosecco in the cooler was a very nice surprise too, thank you! The 3 bedrooms, shower rooms, lounge areas and kitchen were very comfortable and had everything we needed for our stay. Well within walking distance of the lake itself and Bowness too. We had a wonderfully relaxing trip. The only issue we had was upon arrival when we attempted to park round the back of the property (in the advertised “off road parking”) we were unable to do so because of the amount of cars and vans from a nearby business which made it impossible to access the rear parking bay. We managed to get parked at the front and used the parking permit provided at the accommodation, however it is a fairly busy road I think we were lucky to get a space. Just something for the owners, and other guests, to be aware of.

Absolutely stunning and immaculately clean.

The Prosecco in the wine fridge when we arrived was a lovely surprise and very welcomed! Would definitely book again. Hot tub is well maintained and also lovely and clean.

Well situated cottage in Windermere with everything you need inside, nice little seating area and hot tub out back which gets the afternoon sunshine, all local amenities are just a few minutes walk away with plenty places to dine out “need to book in advance due to covid restrictions” also parking available for 2 cars.

The Wi-fi could probably do with looking at - the download speed was very poor, which wasn’t great when one of us had to work whilst there.

Apart from that, everything was great thank you

Excellent all round experience

Home from home, nice nest to explore the Lake District.

The hot tub is definitely a bonus. Lots of shops and restaurants just on the doorstep.

Location perfect.

Shops, bars , restaurants all within a few metres walk. Jacuzzi a bonus at the end of the day . Would highly recommend.

Ease of booking initially.

SImple App to manage my holiday. GOOD communication at all times. The office staff in Windermere were lovely all greeted us with broad genuine smiles and made the collection of keys etc so simple. The cottage was decorated and had a Xmas tree we thought this was a really nice touch. Comfortable beds with good sized rooms. Hot tub was immaculate and a very nice man came twice to maintain it during our stay.

Superb location, though don’t expect real hot tub privacy because of the central location

En suites in main bedrooms, modern decor was very impressive, locality to restaurants and shops.

its a little inconvenience not having laundry machine in the house

beautifully presented property.

,in great location everything u need on your doorstep ,would definitely stay here again ,credit to the owners and all who help towards making the property it is .

The cottage is lovely, just thing a couple things should be added.

It would be nice if there there is a curtain across the front door, whilst there we had to but one of the blankets over the door, also all the rooms seem to have TV's with DVD players with the exception of the downstairs living area. Also the ensuite in the front bedroom is very tiny, it's nice that the two top bedrooms have them but the one at the front is tiny and not user friendly. The hot tub is a bonus with this place, however did feel a bit over looked, but that's what you get with a terraced house. The location couldn't be faulted, it was perfect close to town with alot of nice places to eat, drink plus a co-op, sainsburys. The welcome pack was a fantastic touch, we would of liked more details on what's in the area, and even a guest book so that we could of put some recommendations in and see what others would recommend.

The cottage was beautiful presented and clean on arrival.

There was a little complimentary surprise on arrival which was lovely and went down with the girl. In general it was a lovely relaxing girly weekend in the beautiful setting of Windermere. The cottage was easy to find, close to the town with everything on your doorstep. Thank you for a lovely stay :)

Gorgeous cottage, close to pubs and shops, loved the layout and the hot tub in the enclosed yard.

Small detail but it's the first time I've stayed at a self catering cottage and had to go out and buy hand soap for the bathrooms and kitchen. However the cottage was full of charm, we loved the general Beatrix Potter theme and it was a lovely surprise having a bottle of bubbly ready chilled. Would definitely go back.

Mrs Puddleduck's was wonderful!

We had a fabulous time there, lots of home comforts. Loved the hot tub!!!! The call on Saturday to see if everything was ok was great, other Lakes cottage companies could learn from this!

On arrival the cottage was had a very welcoming feel.

We loved the complimentary bottle of prosecco which we thoroughly enjoyed. The cottage was spotlessly clean. All the rooms were very spacious and we loved the on suite bathrooms in the 2 upstairs bedrooms even though they were quite small still very adequate. The 2 living areas were very cosy. All bedrooms and living rooms were supplied with Tvs which were all great only feedback I would say is some of the tvs YouTube didn't work but wasn't a problem it was just to let you know. The hot tub was amazing and we were lucky enough to have amazing weather both in the day time and night lovely added feature. The area is very well situated for walks and for places to eat and drink. Overall would definitely recommend this cottage.

So so so pleased with customer service I received from Sykes , I queried a few things with them and received prompt and friendly replies.

Stayed at Mrs Puddleducks Cottage , Windermere, beautiful cottage, comfortable, warm , very clean and the hot tub was fab, had an amazing weekend, THANK YOU

Really lovely cottage, easy to pick up and drop off keys.

Main problem is the 10am check out time. A 12pm checkout would be much nicer. It was a bit of a stretch getting out on time and was a bit of a downer on our Sunday morning

Nice cottage with well equipped kitchen and comfortable sofas and more spacious than expected as there were 2 living rooms.

Bathrooms not particularly clean - toilet & sink ok but shower tray was dusty. Matresses on beds were lumpy and uncomfortable.

Thoroughly enjoyed our stay at Mrs Puddleducks, very tastefully decorated and the location was perfect for us as we didn't have a car, would certainly return x

Before I become too negative I would like to say the accommodation was ideally situated , clean and ample room, however there were a few things that could be improved.

There was a note welcoming us with a bottle of wine in cooler it wasn’t there, not an issue but not a good start. We were very disappointed as the accommodation was over three floors and this wasn’t really apparent from the images, this caused a problem as the stairs were quite steep and subsequently quite tiring, especially as kitchen and living area we used were on lower floor and toilet on different floor. Average age 65. Also the television in bedroom at the back didn’t work. The internet service was terrible so limited to choice especially as they had invested in Now tv and it didn’t work. The bed also in main bedroom needs a new mattress as this was very uncomfortable. These issues won’t stop us using Sykes again I hasten to add.

Thanks for the bottle of prosecco, nice touch!

Was extremely disappointed that the hot tub wasn’t able to be used on our first evening, despite us not arriving until almost 7.30pm. It was only at 28 degrees as it had been treated and cleaned. We had been really building up the excitement for our children for weeks, telling them as soon as we arrive, we’ll jump straight in. They were devastated to not be able to use it as soon as we got there, having to wait for the next morning when it had heated up. We chose this property due to its location and also the hot tub, so feel we’ve missed out on one night of using then main facility we had booked it for.