“It is clearly a new caravan, with new furniture and utensils, and I would confidently say we were one of the earlier occupants of this caravan.”
Which is why the property seemed so lovely when we first arrived, but after we'd settled in we realised this wasn't the case, due to the dreadfully poor level of basic cleaning skills that the owners must have.
It seems that as time goes on, this place is only going to get more unclean as people come and go, I feel sorry for whoever stays at this property in the future.
The caravan was not clean and we provided plenty of photographic evidence, and one of the owners even came to see, but they still insist that the disgusting amount of dog hairs found in every inch of the caravan and that the unpleasant odour must have "entered the property when the windows and doors were opened."
My partner and I love dogs, and appreciate that when staying in a property that allows pets you expect to find some stray hairs here and there, but not this amount. It makes you worry about the other areas that haven't been cleaned well, so we spent the first day of our first holiday in 2 years cleaning!
We are fed up with the owners of the property, and Sykes. We are shocked that they both are ignoring the blatant evidence of dog hairs in so many areas both in plain sight and in crevices such as in the shower and on top of the toilet seat - Which I must add, the owner claims to have "polished". All we'd like at this point is a sincere apology, but even that seems to difficult to get.
Don't stay here. Don't stay at any property through Sykes. They'll take your money and ignore your comments.
- Matthew, September 2021
