“Visted 3 years ago.”
this visit, House was very clean as expected.
Couple of things we would like to mention.
Towels were so scratchy, ok for exfoliating but not nice for drying after a bath, a couple of minutes in the tumble dryer would sort.
Bath, flooded the patio on emptying, this was an issues 3 years ago which we alerted then to so still not rectified.
Welcome pack would be nice, have had with previous holiday lets and as this house is on the upper side price wise, we feel this could be offered.
Sofas could ...
this visit, House was very clean as expected.
Couple of things we would like to mention.
Towels were so scratchy, ok for exfoliating but not nice for drying after a bath, a couple of minutes in the tumble dryer would sort.
Bath, flooded the patio on emptying, this was an issues 3 years ago which we alerted then to so still not rectified.
Welcome pack would be nice, have had with previous holiday lets and as this house is on the upper side price wise, we feel this could be offered.
Sofas could be more comfortable, too fancy and not enough comfort
Definately a lovely house if issues addressed
Hi there Paul
I’m really sorry your stay at Pooley Howe wasn’t as good as it could have been. Thank you for the feedback - we haven’t been up there recently ourselves - will get the towels swapped out.
The drain unfortunately is something that needs to be cleared periodically, will do that too.
The sofas we had to buy during covid, when we couldn’t go and try them out. Lesson learned there. Looks over comfort is a fair criticism.
By way of an apology, if you would like to book the house again, we would be willing to offer you a 10% discount on your booking.
Again, our apologies,
Tom&Steph;
Property Owner