“Probably one of the most pleasant and comfortable properties we’ve rented in our decades of annual visits to the Lakes.”
Of particular note was the quality of the beds - we all enjoyed a week of excellent nights’ sleep. We lacked for nothing as regards facilities and the fixtures and fittings were of the highest quality. For the sake of completeness we have to mention some minor glitches - the icebox on the fridge freezer wasn’t usable as it had frosted up and, while the accommodation was clean, there was significant dust under a bed (discovered when something rolled underneath). Also, there were a couple of items of clothing left by a previous occupant. None of this impacted our enjoyment of our stay and we’d very happily use Fox Howe again.
Thank you Mr Collier for your kind feedback and it was lovely to meet you.
We will certainly look to turn down/defrost the freezer box and apologise for any inconvenience this caused. When staying at our cottages we do have a management company available whose details were in the cottage and they would have been happy to rectify this issue during your stay. We will also raise your cleaning point with the housekeepers and ensure more attention is paid to under the bed as this is not what we would expect for our guests.
Thank you very much for your future booking and we look forward to welcoming you next year.
Property Owner
