“Lovely property in a ideal location to explore the northern fells, Keswick and further afield.”
Bus stop just outside the cottage to either explore Cockermouth the coast or Keswick onto penrith etc, if you want to give the car a rest. Unfortunately thornthwaite only as a gallery/ cafe for pubs Braithwaite is only a mile away
Unfortunately on arrival we found the property had not been property cleaned the ground floor needed to be swept and crumbs were all over the table and under the mats the key safe was actually still set to the door code!
We contacted signature housekeeping who ...
Bus stop just outside the cottage to either explore Cockermouth the coast or Keswick onto penrith etc, if you want to give the car a rest. Unfortunately thornthwaite only as a gallery/ cafe for pubs Braithwaite is only a mile away
Unfortunately on arrival we found the property had not been property cleaned the ground floor needed to be swept and crumbs were all over the table and under the mats the key safe was actually still set to the door code!
We contacted signature housekeeping who offered to send someone out to re clean the property but we'd done it already. We also reported a problem with the tv remote which amazon delivered a replacement the following day.
Squirrel cottage is one of the best equipped cottages we've stayed with a very comfortable bed and great bathroom. It's lovely to sit infront of a roaring woodstove after a days exploring and easy parking compared to other cottages in the area. Only criticism would be that there wasn't much cleaning products provided and the washer was a bit noisy when spinning.
We would not hesitate booking Squirrel cottage in the future
Thank you for your feedback and we’re pleased you enjoyed the location, how well equipped the cottage was and that you wouldn’t hesitate to rebook in the future.
We’re very sorry to hear about the cleaning issues you encountered and have raised this directly with signature housekeeping as this is not the standard we expect for our guests. We’re happy to hear that they offered to come straight back out and re-clean but appreciate it was too late at this point and would have encroached on your holiday. Thank you for letting us know about the remote control button sticking and we’re pleased we were able to replace this for you promptly.
Thank you for your stay and we look forward to welcoming you in future.
Property Owner