High Raise

We were a bit surprised and disappointed to find that the kitchen scales that we'd used last year were no longer there this year.

We couldn't find how to make the towel rail work to dry towels overnight. But those relatively minor things apart, we were very happy with it.

This is my second visit to High Raise.

Two weeks this time, to follow up on my family's history. I love the place. From the situation overlooking the Green, and view of Silver Howe, to the central location and the designated parking space ( very important in a place like Grasmere ). The general feeling of comfort is immediately relaxing on arrival, and after a long day on the fells or sightseeing. I know this affects the flat next door as well, but I found the last 3 steps to the outer door quite difficult to negotiate. I have slight arthritis in my feet and had to be very careful, especially on leaving. A small hand-rail would , I feel, be very helpful. Thank you for playing a part in my holiday!

We really enjoyed our stay in High Raise.

The apartment was in a great location in the centre of Grasmere with great views from every window. Really convenient for bus stops too. The apartment was comfortable and warm and quite well equipped. Huge comfortable bed and plenty of storage space for clothes etc. We loved the fairy lights! Bathroom and kitchen area slightly showing their age but perfectly serviceable. Shared washing machine and dryer very welcome but facility was a little primitive. Only real downside was dealing with Sykes Cottages on WhatsApp with a very simple query before we arrived. Presumably an AI response but they decided they couldn’t answer query so simply closed conversation down.

High Raise is a cosy apartment, well located in Grasmere.

With a bus stop close by it is ideal for visiting other locations in the area.

Our second visit and we were just as impressed as last time.

Great location. No need to move the car when there’s so many walks from the door.

We just came back from a week at High Raise.

We stayed there almost 10 years ago so it was nice to be there again. It's in a wonderful location right in the centre. Was chuffed to see a bottle of bubbly on the table when we arrived, a lot of places don't do things like that anymore so really appreciated it, made it feel more special. Really comfy bed and very cosy feels everywhere. Only down side I suppose is the washing machine room was damp and water on the floor etc, not pleasant to be in, it had been raining a lot, shame it's not actually in the flat but least there is one if you're desperate. The boot drier in the flat was fabulous, want one myself now! It's true as per previous review the window seat is gone. Bathroom might be next on the list for a sprucen up but you can tell all the other rooms have been recently painted and carpets were very clean and bright. Everything felt clean. My favourite thing is the fairy lights on the stone wall, always keep them! I miss it already.

This was our third time at High Raise, and we booked another week next year immediately after we got home yesterday.

The flat is very comfortable, clean and the views are as perfect as ever. We have never used the laundry or the tv so can't comment on those. I slightly missed the comfortable window seat, but it looks as though the flat has been redecorated. We appreciated the new clothes airer, thank you!

High Raise was perfect for our holiday to Grasmere.

Very spacious and comfortable, equipped with everything we needed. Very comfortable bed, shower was great. Perfect location in the centre of the village, having our own parking space was great too. The owner contacted us to check everything was satisfactory which was nice. We would happily book High Raise again.......think we were lucky to find it was available for us this time though as it does seem very popular! Thanks for the welcome packs and fizz.

We arrived to find the property hadn't been cleaned, no bedding, used towels in the bath, dirty floors, toilet and sink!

.... We spent the first few hours of our stay making and receiving several phone calls to your out of hours office, the owner and cleaning the toilet and sink..... You have agreed to refund £50 and the cost of a pub meal on our first night. I have emailed you my receipts. Despite 2 emails confirming that I would like the refund back on the card that I paid for the holiday, I have still not received it! The holiday accommodation was lovely. The service from Sykes has been very, very poor.

Really lovely property.

Very comfortable with all necessary facilities. I really appreciated the welcome packages and the bottle of wine. Additionally, the owner even telephoned to check Everything was to my satisfaction which shows genuine hospitality. I was so pleased with the property, I have booked again for the summer.

This was the second time we've stayed here because we've loved it so much the first time.

It's beautiful inside, and always very clean and tidy. So many amazing walks right on the doorstep, highly recommend!

Excellent place to stay, lovely and clean and warm, property well looked after and maintained.

Parking space is a good asset. Thank you Mr S G C Jude

A second stay at High Raise - we wouldn't have booked it unless we loved it the first time!

The flat is very comfortable and the views are incredible. It is well equipped and spacious. One small improvement would be a clothes airer (maybe stored in the hoover cupboard or the clothes cupboard?) as that would really help to dry damp clothes after a rainy walk. We look forward to visiting for a third time sometime next year.

We stayed last week at High Raise.

The property is lovely and bright with absolutely amazing views both front and back of the surrounding mountains at Grassmere. The property was also very quiet and fairly easy to access despite a number of steps from the car park. The car park itself was a little tight due to the amount of properties allocated car parking spaces but the buildings were not designed to be holiday cottages so that couldn't be helped. However it was off road and safe. The new TV was excellent and the bed was extremely comfortable. The property was warm and comfortable and most pleasant and relaxing. We would recommend this property.

Benefits of the property: Designated off road car parking space - although not the easiest to access Central location in Grasmere with plenty of shops/restaurants to choose from Close to multiple bus stops for those who don't wish to drive Concerns with this property: 33 steps & two combination lock doors from car park to property Shared laundry facility was old, dirty & I wouldn't advise using it Be aware of banging your head at every turn in the property - loft location Bathroom has no extract, so everywhere steams up unless the window is opened Shower is built in such a way as you cannot avoid water on the floor & this is now rotting the skirting board & floor The whole property was dirty, from a very sticky dining table to used tissues on the bedroom floor.

We never felt really comfortable. Only one bath/hand towel each for a 10 night stay - ridiculous No spare bedding for a 10 night stay No hand soaps by either sink - basic hygiene requirement Vacuum cleaner was smelly & unusable We wish we'd now stayed at the Wordsworth Hotel next door, which is where we ate every day. Photos of all of the above issues are available.

It was a spot on place, that and the fact you can park your car up for the week and get a bus for £2 all round the lake district.

will be going back again, so peaceful and a great village with great shops and pubs

The property in my view was not the luxury accommodation I was expecting.

The kitchen area was tired, the settee was uncomfortable and you needed to be a IT expert to work the tv. There were no pictures on your website of the bathroom and we found the grouting on the tiles around the shower area to look dirty. The bedroom however was as described and the bed extremely comfortable. The location of the property was excellent .

High Raise is a lovely attic apartment.

The beams and exposed brick walls make it very quaint and cosy, but still spacious. It is well furnished, clean and very well equipped. The bed is very comfortable and the complimentary tea, coffee and biscuits together with the bottle of Prosecco is a lovely touch. It is right in the centre of Grasmere and has lovely views of the countryside and hills. There are a couple of buses that run to Kendal and Keswick which enabled us to park up the car for the duration of our 3 night stay. We would recommend the Wordsworth hotel for an evening meal, but were very disappointed with our meal in the 1769 bar and restaurant at The Inn at Grasmere which was very overcooked. We are both in our 70s and managed the 2 sets of stairs leading to the apartment but anyone with mobility issues may find them a bit challenging. You will definitely need torchlight to operate the keypad for both door locks. I would definitely recommend this apartment.

Had a wonderful and relaxing stay.

The apartment is beautiful and in a great spot. The parking space is very tight and we had issues with guests of other apartments parking in our space. I unfortunately left some items in the cottage and the lake lovers team haven’t been particularly helpful in assisting to find out if they have been handed in (which they should have been as I know I left them there). This issue is still unresolved (visit was 30/04/23 for 1 week) which is disappointing as the items have sentimental value.

I had a most enjoyable stay in this lovely, cosy and very comfortable apartment and walked miles straight from High Raise.

A perfect ‘find’ for me. The views of the surrounding fells from all windows were such a bonus. I didn’t use my car all week and was grateful for the reserved space. Grasmere is ideally situated with a variety of eating places and a good bus service. I have booked again for next year.

Loved our stay at High Raise.

The location is excellent and we didn't need to use our car all week. The property itself is very comfortable with an amazing bed and relaxing living room. A couple of minor things could make it even better. Firstly black out blinds in the bedroom as it gets a lot of light in the morning. The kitchen was well equipped but really missed a pair of tongs. And lastly the plugs for the kitchen sink were missing so washing up had to be done in a washing up bowl. This is fine but the bowl was tiny and only fits a side plate. So a bigger bowl would be helpful.

Lovely little apartment, perfect for a couple.

We had a great 3 night stay, right in the centre of Grasmere. The photos don’t do it justice. Super clean and cosy and had everything we needed. Would definitely stay again.

Wonderful accommodation, very tastefully decorated.

We had a rainy week so spent more time in the accommodation than we planned, so the comforts were really appreciated, booked for Xmas 2024, can’t wait. Mr S G C Jude

A very comfortable and cosy place to spend a low key Christmas.

We enjoyed the central location and having a dedicated car parking space was a bonus. The views were incredible from every window and we did several walks straight from the apartment, no need to use the car. The bus stop just yards away is also useful. The apartment was very well equipped and nicely decorated. We would certainly consider staying again.

The accommodation was lovely and the views were stunning.

Grasmere is a great village with loads of places to eat, and within a few miles of Amberside, Windermere and Keswick. The information provided was comprehensive and useful regarding the heating, kitchen appliances and laundry. We had a lovely relaxing week and were sad to leave. Will definitely consider a return visit next year.

This is a lovely apartment in the center of the village, close to local amenities and attractions.

Ideally situated for the bus stop to explore the local area, with capped fares and a regular service, ( We didn't use the car for our entire stay! ). We found it to be very comfortable, always had hot water, nice views but restricted head room in places. Please be aware there are 35 steps from the car park to the living area. We would definitely recommend this property and would stay here again. Unable to leave a message as visitor book was full.

Clean, facilities and information in apartment all great.

Easy to understand instructions on how to find apartment and happy parking place existed. Will definitely be back.

A beautiful gem in the middle of Grasmere - only lacks a small dishwasher!

The property was cold throughout our stay despite having the central heating on and using the fan heater.

We stayed only for three nights instead of the seven we had paid for because of this.

The bed was so uncomfortable and that was the main downfall of the experience.

The mattress was really hard. This made our backs sore and but a downer on the holiday and atmosphere. Also the stiffness of our backs made it difficult to get in and out of the bath. The ceiling beams was another issue. The amount of times we banged our heads was ridiculous, in the kitchen and near the TV. The pictures in the ad was slightly misleading. A picture of a building out the window. We thought was the place we was staying at but it wasn't.. it was just a view from the apartment. We struggled to find the actual place itself. We had to phone up and ask for directions and description of the exact place we was staying. The kitchen was well stocked with everything we could need for our stay, for cooking and cleaning up after ourselves. The views were amazing though. Could hear birds singing in the morning. The overall layout was open and airy and flowed throughout.

Very comfortable apartment with lovely views.

Good location in Grasmere village so easy to stroll to shops and pubs/restaurants. Also good for walks straight from the apartment. Parking space was much appreciated.

Had a great stay.

The property is in a great location and had everything we needed.

Beautiful apartment, beautiful location, 10/10 for everything.

Outstanding accommodation in the most perfect of central locations with private parking.

Immaculately clean with modern creature comforts overlooking the Green with lovely views of the fells from front and back. An absolute gem of a find for any couple looking to escape to the hills for a break. Thank you.

We had a lovely comfortable stay at High Raise.

Really cosy and great views of the surrounding hills - the perfect base for exploring the Lakes. The owner was really helpful with a query that we had. We would definitely recommend it to others.

High Raise was an idyllic and beautiful stay!

I don’t think it’s quite advertised just how amazing the location is.. there are honestly mountain views from everyone window. We woke up to mountains, dined with the mountains and the window seat made that even more beautiful! The property was very clean on arrival with all the things we’d need to settle in like cleaning supplies. As well as this there was some very well received Prosecco in a ice bucket awaiting us! Grasmere is a perfect location with enough local shops and sites to enjoy with nearby walks but close links to Ambleside and Keswick for more to do! We even climbed up two of the peaks around Grasmere as we were so mesmerised by staring at them from our loft. It wasn’t our original plan but it was a brilliant idea. The only small thing that did disrupt our stay was the parking issue. I don’t think this is by any means the owners or Lake Lovers fault and they were helpful when contacted but it was slightly annoying. The parking space is clearly marked however sometimes we arrived to a car already parked there and as the space it quite small in the car park area it meant we had park elsewhere. However if you’re out most the day like us it shouldn’t be a huge issue! Just something to note for those that may wish to park there more often throughout the day. Overall we would definitely recommend and visit here again in the future. In fact, I’ve already recommended for my parents to book for their next holiday!!

We had a great stay at High Raise.

There was a slight problem with the water but this was resolved very efficiently by Lakelovers. The apartment was immaculate, everything we needed and comfortable. We hardly used the car as there are lots of walks from the apartment. We would stay again. Thank you for the Prosecco.

We were very happy with the property.

It was clean, tidy, comfortable and nicely decorated. The mattress on the bed was on the firm side, which we were ok with, but some may find a tad hard! The bath was on the small side and the water pressure a bit low. The apartment was in a great position and , as there were so many excellent walks straight from it, we didn’t use the car at all. The car park was quite tight for a big car but manageable. Overall we really enjoyed our stay and would definitely return. Thanks for the Prosecco on arrival!

Had a lovely stay at High Raise.

The Prosecco welcome bottle was very appreciated. The apartment was exceptionally clean with everything we needed for a weeks stay. The bed was very comfortable. Perfect location overlooking Grasmere green great views from all windows. Private parking space appreciated however the bus route is just across the green. Would highly recommend will be booking again. Teresa & Kevin

This is a comfortable, clean apartment with amazing views.

Shower pressure could be improved (was adequate).

Mattresses could be improved, very soft and were bottomed out. Overall was clean (odd cobweb) and well presented. Excellent location. Feel that the property rental is slightly over priced.

The apartment is lovely, and in a great position in Grasmere.

In general, the apartment is well furnished with many utilities available for a comfortable stay. Parking fine, albeit a bit tight sometimes. Overall, I enjoyed my stay, and the apartment, and likely to do this again. However, for purpose of feedback, and to improve the quality and success of the stay, the most important thing is a comfortable good nights sleep. The bed mattress in the apartment is well beyond its best, and not supporting or comfortable at all, in fact it left me with a stiff back each morning. Worse, when I removed the bed linen prior to leaving, I found the mattress and pillows to be heavily stained, which made me feel a bit queezy to think I'd slept on it all week. I left a review in the guest book, only to find the same comments from previous guests, which disappointed me. For the cost of the apartment, this should be rectified asap otherwise it will attract negative comments. Would I stay again? yes absolutely - only if mattress replaced...

Apartment left in filthy condition.

2nd clean required. Mattresses badly stained and sagging. Poor condition of much of furniture. Had to wash all cutlery, plates and glasses prior to using them. Lack of response from customer services, and lack of action apart from Housekeeper who arranged a 2nd clean. Had to provide own 3" topper to separate us from an obviously urinated mattresses. Lack of any real urgency and appreciation from customer services as to how upsetting this was. Long waits to contact customer services (up to 1 hour) as there was no dedicated phone line. Over week sent 6 emails and 9 phone calls in an unsuccessful attempt to resolve this matter. Am writing to formally complain and ask for compensation. Will NEVER use Sykes again!

On arrival we couldn't get into the property.

You had only given us the Internal Door Code not the Outer Door code which your member of staff gave us over the phone. I emailed you on the day regarding this but you haven't bothered to reply. Doesn't suggest you really care about customer service does it. The property itself was very nice but the quality of cleaning was very poor. Hairs left in drawers and crumbs in kitchen cupboards. I would send you a photo but there doesn't appear to be much point.