“We would like to bring to your attention a couple of issues we had with the property, hoping they can be resolved before your next letting.”
Firstly, upon getting into bed on the first night we found that the bed had almost entirely collapsed in the center. And definitely couldn't support my weight, nevermind mine and my partners. We took the mattress off to inspect and found that the bed had obviously been previously broken and badly repaired on more than one occasion My partner managed to re-wedge the makeshift repaired wooden "support" beams into place so that we could sleep. We were then worried about the stability of the bed for the duration of our stay and were afraid to move too much once we were laid down. We definitely hadn't expected to need to take the mattress off and repair the bed on our holiday before we could use it. We feel that the bed desperately needs replacing, not repairing. The nest of tables in the lounge area was also broken. The inside of the microwave was dirty, and therefore I refused to use it. Also, we felt that the floor in the kitchen wasn't very clean. We couldn't walk barefoot on it, as it felt "sticky" and there were obvious cobwebs in the corners of the room on the floor/by the kitchen cabinets. The cottage was charming with its 16th century accents and the location was fantastic! We didn't have time/ability to complain whilst we were staying here, as we were up and out of the cottage very early each morning exploring and not back until late. Meaning we were mostly out of signal range during opening hours, and had no WiFi available at the property. Because of these issues, we wouldn't want to return to this property, or recommend it to friends. Which is a shame Because as I said, the location was fantastic and we will definitely be returning to the area at a later date.
