“We recently stayed at the penny red cottage, the cottage itself is described as being in the town.”
However it is not, it is a 5 minute walk from the town which for most that wouldn’t be a problem however the booking does not mention the massive hill you have to climb to reach the house. So a simple 5 minute walk into the town turns into a sweaty tired mess. So it would have been nice for a heads up in the description of the area on the booking.
I was happy to find that the kitchen is decently stocked with kitchen equipment however the tap in the kitchen drips which is really annoying and ...
However it is not, it is a 5 minute walk from the town which for most that wouldn’t be a problem however the booking does not mention the massive hill you have to climb to reach the house. So a simple 5 minute walk into the town turns into a sweaty tired mess. So it would have been nice for a heads up in the description of the area on the booking.
I was happy to find that the kitchen is decently stocked with kitchen equipment however the tap in the kitchen drips which is really annoying and there is no description on how to use the oven or washing machine so that took us 15 mins to work out.
I was also very disappointed to find that the stunning double bedroom on the top floor with lovely views, the main light does not work so you have to rely on the bed side lamp to navigate yourself round the bedroom.
The main disappointment of the house was the extractor fan in the first bathroom is broken. When the wind blows on the house it rattles and makes a ton of noise which is very distracting- sounds like a ping pong ball is bashing round inside.
For a house that could comfortably house 4-5 people in the main seating area in the sitting room there is only 3 seats available a sofa and sofa chair, I didn’t quite understand this as there is enough space for a bigger sofa. But if 4 people turned up only 3 can sit down and watch some tv.
Apart from that criticism the stay itself was lovely, it has private parking with a spacious gap, the bathroom and bedrooms are very clean and cosy with a nice view and the location is nice.
Thank you for taking the time to provide us this feedback. The Lake District is a popular tourism destination for both the lakes and it's fells. Ambleside is nestled between Wansfell Pike and Scandale fell so is a naturally hilly town. Unfortunately, we were not made aware of the maintenance issues during your stay otherwise we would have rectified these for you. Penny Red Cottage is an end of terrace, stone built Victorian property and so noise from wind can be expected as altering the foundations is not an option. We would always recommend that guests enquire about the suitability of a property prior to booking. We are glad that you did enjoy your stay and enjoyed the local area.
Lakelovers Owner Relations Team Property Owner