“Undeniably a great location, however, it is advertised as 4 star, the following is why we believe it is no longer deserving of that rating:
The gardens are very overgrown, could barely see the property from the road for vegetation.”
The steps to the back garden haven’t been swept in a long time, and again overgrown plants. The garden furniture was dirty and mossy and uninviting,
The windows were filthy and the paintwork needs maintenance.
The property inside was largely okay, but, no anti-slip mat in the en-suite shower and no bath mat in the en-suite. The grouting in the shower had a fair amount of black and pink mould present.
The bedding in the first bedroom was mismatched and old looking, again not very inviting.
There were no instructions about local recycling /rubbish disposal processes in the cottage.
At some cottages we have stayed in there has been a welcoming bottle of wine, local biscuits, etc, but not even a pint of milk here. Just little touches you might expect in a 4 star property.
We are very sorry the property didnt meet the guests expectations. The garden has now been attended to but sadly was delayed due to ill health.
As with many holiday let properties we use commercial waste services, who collect in one bin and sort post collection.
Property Owner