“We had a lovely holiday.”
Beautiful property in beautiful location. We did have difficulties with the key box not opening. Luckily there was an extra box with keys for maintenance which we were able to access. Also when we did get in there was a key in the back of the main door so the key wouldn't have worked anyway. Because of the remote location we had to drive to get a phone signal in order to call the office. I am thankful there was a second key box they were able to tell us about otherwise it is likely we would ...
Beautiful property in beautiful location. We did have difficulties with the key box not opening. Luckily there was an extra box with keys for maintenance which we were able to access. Also when we did get in there was a key in the back of the main door so the key wouldn't have worked anyway. Because of the remote location we had to drive to get a phone signal in order to call the office. I am thankful there was a second key box they were able to tell us about otherwise it is likely we would have had to wait for upto an hour. With significant effort my partner was eventually able to open the box but it was not at all easy and other customers may experience similar issues.
Thank you for your feedback after your recent stay at Bank Barn at Rusland. We are glad to hear you had a great holiday. We are sorry you had difficulty with the key safe box, sometimes these boxes can be temperamental and we have had a look at it since your departure and ensured it is working fine. Due to the location the reception can be slow however there is WIFI once you enter the property which is quite high speed. We hope we can welcome you again in the future. Property Owner