“Great Location & Hot Tub.”
Poor Maintenance
POSITIVES: great rural location near Bowness, lovely garden with hot tub overlooking valley, light conservatory dining room, cosy living room, well planned small kitchen, good shower
NEGATIVES:
- Maintenance: our holiday was marred by constant issues including no running water for a day (water was delivered to us, but no showers were possible), heated towel rail not working, no light in outbuildings or hallway (bulbs?), hot tub privacy screen not retracting, electric car recharger not working on last day, plug in bathroom sink not holding water, wardrobe drawer knob unattached, mixing bowl cracked….
- Sykes. It was difficult to speak to the staff as we always got the message “we are experiencing longer than normal wait times”. They offered to resolve the maintenance problems but we didn’t want the inconvenience and hassle of tradesmen calling during our stay (had to for the water problem).
- Cleanliness: Outside and outbuildings not swept/cleaned and no outside broom to do it. Bathroom dusty.
- Bedrooms: 2nd bedroom mattress ‘saggy’. All duvets too thick for summer
- Intrusive neighbour: male on driveway (said owns) near house, and dog barked at us in hot tub and in conservatory (was called back).
OTHER
- Garden Furniture: Sykes incorrectly told us there were none. There is a table, umbrella, 6 chairs (some arms rusty) and 2 reclining chairs. We wasted precious car boot space taking our 2 Fishermen’s chairs.
Not provided: bread knife, measuring jug, butter dish, biscuit/cake tin, plastic picnic-ware (especially glasses for hot tub), kitchen scales, oven gloves, thin kitchen hand-towel, laundry basket, clothes airer/line for swimwear, outdoor broom
