“Although we enjoyed our stay, we felt that the property was a little tired and in need of a refresh.”
Parts of the house need attention, especially the flooring in the dining room. My mother tripped on the tape used as a quick repair .
Also my mum had left her hearing aids at the property, so I tried to contact sykes to let them know through, telephone calls, email and text message, with no success. This is very poor customer service. It is extremely difficult to get in touch with anyone when you have a problem.
Parts of the house need attention, especially the flooring in the dining room. My mother tripped on the tape used as a quick repair .
Also my mum had left her hearing aids at the property, so I tried to contact sykes to let them know through, telephone calls, email and text message, with no success. This is very poor customer service. It is extremely difficult to get in touch with anyone when you have a problem.
Thank you for taking the time to leave feedback following your stay.
We take all comments on board, and they will be passed on.
We are sorry to hear of the issues that you experienced in contacting us and again your comments will be passed on.
The Lakelovers Owner Relations Team
Property Owner