“The property is located in a faboulous location.”
The kitchen had everything needed for a comfortable stay. The Living room smelt of Damp and musk and was cold . So we had to light a log fire in a heat wave just to be comfortable. The central heating was restricted to 21.5 degrees and for 1hour. The internet was no existant and a phone signal for mobile data was zero in the living room. To get a good signal you have to be in the bedroom or on the Hill. There was spider webs in the wetroom and the towel rail had lots of dust. The TV Reception ...
The kitchen had everything needed for a comfortable stay. The Living room smelt of Damp and musk and was cold . So we had to light a log fire in a heat wave just to be comfortable. The central heating was restricted to 21.5 degrees and for 1hour. The internet was no existant and a phone signal for mobile data was zero in the living room. To get a good signal you have to be in the bedroom or on the Hill. There was spider webs in the wetroom and the towel rail had lots of dust. The TV Reception was poor and kept cutting in and out mostly in the Living room.
Thankyou for taking the time to provide this feedback and we’re sorry for the problems and frustrations you experienced. The central heating temperature and duration can be modified by guests, the instructions are in the cottage guide. We’ve given feedback on damp and cleaning to our management company.
We provide a 24 hour helpline for guests. Please let us know of any issues as quickly as possible so we can correct them before you leave. We hope you still enjoyed your stay in our beautiful cottage.
Property Owner