“The Positives
The apartment itself was really lovely, warm, well fitted out to a very high standard.”
We were extremely comfortable there. So all was excellent there.
The Negatives
Accessibility is a big issue which I feel your description fails to address clearly. Your description correctly states it’s a second floor apartment. But unless I missed something in the description that statement doesn’t truly reflect the task needed to transport suitcases , shopping, drinks for the festive season etc up several flights of stairs ( about 50 steps in total). There may be an accessibility statement for this property, but if so I missed it. We are relatively fit and in our 70s but still found it quite a struggle. There is of course a lift, which is not mentioned in your description. But apparently the lift is for permanent residents of the building only and accessed by a key code which we were not provided with. Some redress for this situation was requested and would have been appreciated.
Thank you for taking the time to provide feedback. The lift is not mentioned in the description as it is not something that guests have access to. Unfortunately, this is a building management decision and does not reflect the owner or Lakelovers. We recommend that guests check suitability of a property prior to booking, especially if there is any concern for accessibility. We are glad that you enjoyed the apartment and found it comfortable.
Lakelovers Owner Team
Property Owner