“We had a great stay at the old laundry, one of 3 cottages in this small complex that we visit regularly.”
However, upon arrival the cottage was not as clean as I would expect in this day and age. Clearly the previous guests had a dog ( and would have been charged extra, usually £30 for what the holiday letting company call extra cleaning !!! ) the sofa, cushions and rug were full of dog hair, the glass on the front door full of dirty muddy marks. We also found a pair of walking socks behind the radiator covered in dog hairs/cobwebs. If you looked up every corner of the cottage had a spider residing in it. The place just did not feel clean. The 1st bedroom had 1 toilet roll and the second had just 8 sheets left on an old roll it also had no hand-wash, no kitchen towel and once the kitchen bin was full we had to go and buy more bin liners because there were none in the cottage. If this was a cheap holiday cottage then I may expect to have to ruff it a bit but this was almost £1,500 originally and we booked it when it was reduced, but we still paid £1,000 for the week. Am I expecting too much? Would I stay there again, probably but only if the other 2 cottages were booked up. Somewhat disappointed.
Hi I am glad you enjoyed your stay in the lakes but really disappointed with your comments regards cleanliness and toilet rolls etc. I have taken the decision to change the cleaning firm that we use with immediate effect. The cottage has had a deep clean for the current guests.. I wish you had contacted me during your stay as I could have resolved the issues. I hope you will consider The Old Laundry for future stays. As you can see from previous reviews almost all guests are happy with the cottage cleanliness and facilities..
Property Owner
