“Radiator in upstairs bedroom not working looked to have been turned off
Fridge ...”
Radiator in upstairs bedroom not working looked to have been turned off
Fridge had a broken shelf that looked to have been fixed badly
We love the house and have been back 6 times now but the furniture is looking rather weary
Cleanliness is always an issue but will return as we like the place and the local pub
Loved the added Netflix and Amazon Chanel this year
Mary, thanks for your feedback and we really appreciate your regular visits. We will have the radiator checked out as it certainly has not been intentionally turned off. When things go wrong we do have to rely on guests reporting the problems, but Lakelovers are always there to deal with any issues when they are reported. We will also investigate the fridge shelf problem. We are disappointed with your feedback on the cleaning as this is something we treat very seriously and has been an ongoing challenge for us. We will continue to strive to provide the levels we know our guests deserve.
We are in the process of refreshing the property. In addition to the new double glazed windows this year, we will have a new suite and carpet for the summer season. We hope to see you back at the Old Chapel very soon.
Graham & Wendy (Owners)
Property Owner