“I booked wastatwer cottage and i thought it is on the ground floor.”
The listing does not say that it s a first floor cottage noe does the email confirm. When we checked in, it was smelling so bad because someone had smoked a cigerrette insiode the cottage. They offered us a free upgrade which did not have the views, the wastwaters did. We had no other choice and had to accept this.
Day 1: The electric storage radiator (god knows from which century) did not work.
Day 2: They fixed the raddiators, but can not control the temprature or even switch them off now. It was a nightmare. We had sleep in different rooms with open windows and take chances with the insects coming in.
Overall experience was worse than 2 stars and god knows how they managed to get 4 star for that property. It ruined my holidays to certain extent and would definitely look for a compensation. I did not expect this after paying spo much. There were cheaper alternatives on internet, but I specifically chose this to ensure the comfort for my family.