“This is an absolutely fabulous location.”
However, we were very disappointed with the cottage itself. After looking back on the website listing, we now realise that the photographs taken inside were taken with every light being on downstairs. On arrival, we walked into a dark and dingy room with no natural light save that from the one small window. This meant that lights had to constantly be on and althougn the weather was gloriously warm outside, the cottage itself was quite cold. This in turn meant that we needed to put some heating on. Working the central heating was no minor feat and the electric fire had a mind of its own. Putting one vent on low was giving some heat off but trying to turn it up and putting two vents on, switched the whole thing off. We couldn't get the cooker hood to work therefore, there was no ventilation or direct light over the cooker therefore, door and window needed to be open to get rid of the steam from cooking.
Upstairs, both in the bathroom and the second bedroom, the skylight was difficult to reach, even with the window pole, and the double bed dipped on the right hand side, as did the headboard. It was only on the morning of departure we realised that the castor was broken and there was no washer on the the slat holding the headboard in place.
Going outside, the lack of privacy was quite intrusive. Gilpin View front door and Bobbin Mill front door are very close together with a joint path leading to both. Outside of Bobbin Mill cottage, there is a wooden table and bench which, quite rightly, their guests can enjoy sitting on. However, this afforded no privacy when coming out of Gilpin View and was quite uncomfortable. I would suspect that those staying at Bobbin Mill would also feel the same way. Gilpin View's seating area was quite unkempt and not very pleasant to relax in, and obviously hadn't been tended to for some time e.g. weeds, overgrown and generally messy and untidy.
As one time owners and managers of a holidy let further up into the Gyhll, we were looking forward to revisiting this picturesque hamlet, sadly, on this occasion, Gilpin View dulled what we had hoped, would have been and enjoyable week.
Thank you very much for your comments and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards. We feel that the pictures on the website represent clearly the layout of the property and the surrounding area and properties, therefore we are sorry that it was not to your liking. I have passed on the maintenance issues to our managed services team so they will look into them further, if you had contacted us about these issues then we would have been more than happy to rectify them during your stay. The owner has recently hired a new gardener so the garden area will hopefully be kept tidy from now on. Once again, we thank you for taking the time to give us your valuable feedback. Property Owner