“A nice, comfortable property.”
Let down by the little things that irk, like no guest soap or shower gel and a very poor welcome pack. We arrived very late after encountering a few road accidents and road works along the way. The coop had just closed in Grasmere. While we had many things with us, we were yet to buy milk. At cottage, the welcome consisted of a few sachets of UHT milk and a few 2 biscuit packs, very disappointing and useless. Then rushed at end of holiday having to leave at 10am having first stripped bedding, which you don't need to do in b & b/hotel. The cost now of cottages rented through Lakelovers is excessive. We feel the value of the past when compared to lovely b & b's and hotels with facilities is questionable and worth careful consideration.
Thank you for your feedback. We do provide hand soap at all 4 sinks in the property so I will investigate as to why there was none for your visit. The welcome pack is, I agree, rather basic but this is standard issue from Lakelovers. I am discussing with Lakelovers if it’s possible for it to be improved. Regarding check out times and stripping of beds, this is Lakelovers’ policy and beyond our control. Kind regards Property Owner