“Lovely cottage and we had a lovely stay with our dog, who absolutely loved the garden.”
Unfortunately there are quite large patches of black mold on the ceiling of the en-suite, as well as speckles on the wall by the toilet. Unfortunately this is a health issue and we didn't feel comfortable using the room. They are quite obvious so I would hope this has already been flagged? I don't think it should really be let to guests until this has been dealt with.
Unfortunately there are quite large patches of black mold on the ceiling of the en-suite, as well as speckles on the wall by the toilet. Unfortunately this is a health issue and we didn't feel comfortable using the room. They are quite obvious so I would hope this has already been flagged? I don't think it should really be let to guests until this has been dealt with.
Thank you for your feedback. I wasn’t aware of the issue, but I will speak with housekeeping and maintenance to have it remedied. Had we known during your stay, we could have arranged for someone to look at it right away. We appreciate you bringing this to our attention and apologize for the inconvenience.
Property Owner