The cottage is beautifully situated and very comfy re beds and sitting areas and kitchen.”
However there were a few things that could be improved:
There were no commercial bags to but the rubbish out and a quite threatening notice stating that if the rubbish was not but out in these then we could loose our deposit. I contacted Lakelovers on Saturday 11th Sept and on Wednesday 15th Sept to explain this and was told bags would be delivered to us, this never happened so I was unable to put the rubbish out for collection.
There are 3 gates that need to be opened and closed every time you come to or leave the property the first gate is very difficult to unlatch and to swing open any person with any disability would find it impossible to move.
The TV in the kitchen is unusable it will not tune into any channels and many visitors have commented on this in the guest book.
The shower stopped draining after 3 days and I had to clean it out, a pretty disgusting job it was full of old hair. This should be part of the cleaners cleaning routine and not left to guests to sort out.
The fly swat needs replacing it is falling apart and there are a lot of flies around.
The dustpan was broken and so practically unusable.
There was no sieve in the kitchen so very hard to drain rice, the colander had too large a holes in it and was going rusty.
There was no soap in the kitchen.
There was no washing up liquid or dishwashers tablets in the kitchen.
There were no hand towels or tea towels in the kitchen and the cottage is listed as providing towels.
These last 3 items were very disappointing at a time of the pandemic when we are trying to encourage everyone to wash their hands immediately on entering a property.
The welcome pack was disappointing I agree with other visitors that a pint of fresh milk would be nice and maybe a box of biscuits and forget the bottle of wine.
This property is quite pricey and so I would expect the above things to be present I think the owners need to reassess their priorities and Lakelovers needs to ensure that they are maintained. I might hesitate to book again through Lakelovers.
The week before we stayed in a Sykes property and the standards were far higher.
However the Lake District itself and the position of the property ensured we enjoyed our holiday.