“Attention to detail needed, there was a smell to the property when we arrived, the plug in air freshener was empty, why wasn’t it checked/replaced?”
no cutlery, knife, fork or spoons available either. The toilet bush was broke and needs replacing, external windows were dirty and need cleaning, pans need replacing as worn out, numerous scuffs and finger prints on the walls both upstairs and downstairs, needs painting There is a big crack above the toilet, why has that not need filled and re painted, spot light in the bedroom falling out, again needs sorting out. This is a great apartment in a good location that is let down by the cleaning/maintenance team not looking close enough and seeing the items mentioned above, give the place some TLC it deserves it.
Thank you for your feedback. We will ask our Maintenance and Housekeeping teams to look into your comments to ensure our high standards continue to be met. We hope to welcome you back to the Lake District again. Property Owner