“The property albiet is very nice.”
However it needs to be better described as the stairs were a real problem. We all felt scared on every set of them, especially the one leading upto the main bedroom. It was dangerous and we all agreed really not sure how it passed the Health and Safety legislation. The fridge freezer broke down wholstcwe were there, it took many phone calls to get a fridge for us. We had to throw away alot of food we had bought. There has been no response from the owner or apology. Would we stay at Stone Cottage again, NO. Would we book with lakelovers again, sorry but no.
Thank you for your feedback. We are sorry to hear of that you found an issue with the stairs.
Our Property Services Team attended and provided a loan fridge during your stay. On departure, the fridge was checked and no issue was found.
We take all comments on board. We are sorry to hear that you were not happy with Lakelovers response.
Thank you- The Lakelovers Owner Relations Team
Property Owner