“The location of Corn Cottage is perfect.”
The walks from the doorstep are plentiful and fabulous. There is parking for one vehicle on the property, with more at the roadside. The cottage was presentable, however, the toaster didn’t work and the owners were notified and happy to replace, but we used the grill in the oven. The dishwasher worked once and the wash cycle was poor. Again, the owners were notified. This would explain the dirty teacups and pans that on our arrival we had to wash by hand. That said, lots of hot water and the owners kindly provided plenty of logs at no extra cost. I am sure that the issues we had can be easily addressed by the owners.
- Krizysztof, January 2024
Thank you for your feedback and we are sorry that the cottage fell sort of our usual high standard on this occasion. You are right that the toaster had stopped working, I offered a replacement straight away but you preferred to use the grill. The dishwasher (a Zanussi domestic model) is working fine. I suspect you opened the door before it had completed the cycle and failed to press the reset button afterwards. Appliance instructions are in the house information folder. I did offer to come in and check the dishwasher as soon as you mentioned that there was an issue, but you refused.
All guests are asked to leave the cottage clean and tidy for the next guests. We do check round as we are cleaning the cottage, but not thoroughly enough this time, and we apologise for that. Had you let me or my husband know at the time we would have sorted it at once, we live next door.
We are disappointed to receive such poor feedback as we enjoyed chatting in the garden on more than one occasion, and you gave no clue that you were so dissatisfied.
Property Owner