Beechgrove Manor

Customer rating

3.8★

16 Guests
8 Bedrooms
6 Bathrooms
Pets Yes
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Features

Electric car charging
Hot tub
Off road parking
Ground floor bedroom
Garden / Patio
Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Games Room
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

9 Customer Review(s)

Peter
October 2025

“Accommodation was perfect and ideally located for trips to Keswick and Cockermouth and the rest of the lakes .”

Easy communication , we were just left to enjoy our break . Would definitely recommend.

Easy communication , we were just left to enjoy our break . Would definitely recommend.

- Peter, October 2025

Dear Peter, Thank you so much for your lovely feedback! We’re delighted to hear that you found the accommodation perfect and ideally located for exploring Keswick, Cockermouth, and the wider Lake District. It’s great to know communication was smooth and that you were able to simply relax and enjoy your break. We truly appreciate your recommendation and would be delighted to welcome you back anytime. Warm regards, Property Owner
John October 2025

“Brilliant stay, would highly recommend”

- John, October 2025

Dear John, Thank you very much for staying with us, and it's been an absolute pleasure hosting you in The Beechgrove Manor. We hope to see you again soon. Property Owner
Lyndsey September 2025

“The property was beautiful and very elegant however customer service was just awful.”

We paid the £1500 deposit in full before arrival. Upon arrival the rubbish bins had not been emptied and were full. All rubbish from our stay was bagged up and placed next to the bins. The bags had been ripped open by animals after we had left the property which was out of our control. We got a charge for not putting rubbish in the bins. They charged over £300 for a deep clean of the hot tub which I would expect to be done before new guests arrived with accommodation for up to 16 people! For hygiene and infection prevention.During our stay some of the straps on the hottub cover had broken so a charge for that also which we said we would take full responsibility for as they were all in tact on arrival. And we were charged for a chair leg that had come loose (not broken or snapped) In total they took £1116 from our deposit. I emailed the company three times and sent two messages via WhatsApp with no reply absolutely Appaualing customer service. The house was left absolutely spotless as it looked when we arrived. So would love to know what we have been charged for as you can get replacement heavy duty hottub straps for £20. The whole experience has been very upsetting and stressful and would definitely not recommend booking or dealing with this accommodation..

- Lyndsey, September 2025

Dear Lyndsey Thank you for taking the time to share your feedback. We are pleased that you found the property beautiful and elegant — our team works hard to maintain high standards throughout all of our homes. However, we must respectfully clarify several points regarding your comments. Before arrival, full written instructions were provided for waste disposal. Our housekeeping report and photographs taken after your departure confirm that these instructions were not followed. Although one bin was full, there was ample capacity in the others as advised. Unfortunately, rubbish left outside of bins led to contamination and additional handling charges. Regarding the hot tub, clear usage and hygiene guidelines were also sent prior to your stay and are displayed on-site. Our team found a significant amount of alcohol contamination in the water following your departure. For clarity, a full deep clean is not performed after every guest — it is only necessary when misuse occurs, just as with swimming pools that are maintained through chemical balancing between uses. The deep clean and replacement of the damaged hot tub cover were therefore required. The armchair base was also found broken during our standard post-stay inspection. All findings, including photographs and cost breakdowns, were shared with you directly. While we understand that deductions from a deposit can be disappointing, these were based solely on verified damage and cleaning requirements. Our team has responded to all correspondence and acted in full accordance with our terms and the Good Housekeeping Bond policy. We take great pride in offering elegant, well-equipped homes and kindly ask all guests to treat them with the same care they would their own. Kind regards, Property Owner
Dirga July 2025

“I’m not usually someone who likes to write reviews, but for this one, I thought it was important to make everyone aware.”

On the positive side, the house is clean, and the furniture and fittings are very good. Now, the other side: We were disappointed with several aspects of our stay at this property On the first day, we had to wait 40 minutes after the scheduled arrival time of 5 pm to get the keys; we received them only at 5:40 pm This place has cameras everywhere — 3 at the front, 3 on the sides/back, plus a hidden one in the garden which is aimed straight at the Jacuzzi (total of at least 10 CCTV). The listing says cameras are for “security only,” but it was clear they watched us throughout our stay. After the holiday, they even mentioned extra guests they claimed to have seen on camera. One of the insuite toilet was leaking on the arrival and wasn’t fixed during our entire 5-night stay although it was reported. The Jacuzzi was poorly maintained, smelled bad, and felt far from private with a camera pointed right at it. There is also a strict rule requiring a £1,000 additional deposit for extra guests. Despite my compliance and the fact that this deposit was taken in full, it has still not been refunded. Over 30 days have now passed since my stay ended, and despite my formal complaint and multiple follow-ups, no refund has been issued. This prolonged withholding of funds is unreasonable, lacks transparency, and further demonstrates unfair treatment Overall, not what we expected and definitely not a relaxing holiday.

- Dirga, July 2025

We take guest feedback seriously, but your review contains several misleading and unfair statements that must be addressed. Check-in: Our standard check-in time is 5:00 pm. The key code was sent to you at 4:30 pm after your group arrived early at around 4:00 pm, before the house was fully prepared. This was explained at the time by our housekeeping team. It was also during this process that it became clear your group had far more people than booked ? a total of 26. This was a serious breach of your guest contract. Moving forward, housekeeping has been instructed to refuse entry in such cases, as exceeding guest numbers compromises health and safety compliance, security, and the comfort of our neighbours. CCTV: Security cameras are installed solely for the safety of guests, the property, and our neighbours, as clearly stated in the listing. They are not hidden. Footage is not monitored in real time and is only reviewed if a security or safety concern arises. Any claim that guests were 'watched throughout their stay' is false and defamatory. Maintenance: No bathroom leaks were reported before or after your stay. Had such an issue been raised, our team would have attended immediately, as leaks are treated as urgent. Your claim of a leaking toilet is therefore false and defamatory. Jacuzzi: The hot tub is professionally cleaned, serviced, and tested before every check-in. No faults were found in your water quality report before your stay. It became clear that your group did not follow the user guidelines provided, particularly the hygiene instructions, which caused the water to deteriorate and required deep cleaning at additional cost. To state that the Jacuzzi was poorly maintained is false and defamatory. Deposit: The Good Housekeeping Bond (GHB) is a standard requirement and is only withheld in the event of clear breaches. In your case, it was retained due to unregistered guests and misuse of the property. Despite this, when you threatened to leave negative feedback unless the bond was refunded, we returned it in full as a gesture of good faith. You then chose to post this review regardless. Going forward, our management team has confirmed that deposits will be strictly enforced in cases of damages or breaches, regardless of the prospect of negative feedback, in order to protect the property and ensure fairness to genuine guests. Your comments do not reflect the reality of your stay and overlook the booking terms you agreed to. While we welcome constructive feedback, we will not allow false claims to misrepresent our home or mislead future guests. Property Owner
Anne July 2025

“We booked Beechgrove manor for a family weekend and it was just what we needed.”

The rooms are spacious and clean and there are plenty of bathrooms. The kitchen is well equipped and we had everything we needed. The garden is large and enclosed. It would have been nice if the lights in the gazebo’s were working but there is obviously still a bit more work going on so it can only get better. The hot tub is a welcome addition. We all had a great time and the children and dogs were happy too. Thank you for a lovely weekend.

- Anne, July 2025

Thank you for sharing such a lovely review! We’re so glad Beechgrove Manor was the perfect setting for your family weekend and that everyone — children, dogs, and adults alike — had a great time. Delighted you enjoyed the hot tub and all the space the house and garden offer. We’d love to welcome you back again soon! Property Owner
Jacqueline June 2025

“Everything about this property is elegant.”

The house is well maintained and absolutely beautiful. Very spacious and nice. Booking through Sky cottages was easy and informative. Communication was great. I'd recommend

- Jacqueline, June 2025

Thank you so much for your kind words! We’re delighted to hear you enjoyed the elegance, space, and comfort of the property, and that booking through Sky Cottages was smooth for you. It was a pleasure hosting you, and we truly appreciate your recommendation. We look forward to welcoming you back in the future! Property Owner
Alexandra May 2025

“We recently stayed at Beechgrove we booked the hot tub which was broken and didn't get fixed while we were there!”

! We were offered an extra night as compensation but the tub was still broken so the grand kids werent entertained. So no compensation really !!! I think the amount of compensation should be reconsidered!! Please advise ?

- Alexandra, May 2025

Thank for your feedback. The owner has advised the hot tub was damaged by the previous guest and so not all the motors were working and only one button was still working for the jets but they were just not as strong as they should be. He managed to get a temporary fix before your stay but could not get a full repair until after as there was no one available, which is why he offered you the extra night for free. It seemed that you were happy with this at the time and enjoyed your stay so I am sorry you did not express this at the time. We hope you had a lovely stay otherwise. Property Owner
Virginia May 2025

“We had a wonderful weekend celebrating my daughters 30th Birthday at Beechgrove Manor!”

The property was cleaned to a very high standard and all the bedrooms were very spacious. We were lucky to get good weather and we really enjoyed socializing in the beautiful garden area. The town of Workington is within walking distance and although a little tired it had plenty of shops,cafes pubs etc. Beechgrove Manor is a wonderful property and we hope to return again one day!

- Virginia, May 2025

Dear Virginia, Thank you very much for your great review. This motivates me and my staff to carry on working harder to provide great service to our guests. We all look forward to see you all again soon. Thank you Property Owner
Molly November 2024

“What a marvellous manor house!”

From the moment we entered the gates, we felt like we were in a truly royal place. Our group of 16 had an incredible time here. The house was immaculate, spacious, and beautifully decorated throughout. The well-equipped kitchen made it easy to prepare meals for our group, and the luxurious bedrooms and bathrooms made us feel like we were staying in a five-star hotel. The grand staircase, chandeliers, lounges, and dining room added a royal touch to the experience. The location was fantastic, closer to tourist destinations in the Lake District than we expected, with easy access to Keswick, Maryport, and Whitehaven. The town centre was only a short walk away, and we found plenty of great pubs and takeaways nearby (Double Happiness Chinese takeaway was our favourite!). We loved the on-site facilities like the games room and hot tub, though we couldn’t enjoy the garden due to rain. The hosts were incredibly helpful and responsive, and the security deposit and check-in process were seamless and straightforward. The only downside was that the broadband occasionally slowed down during peak hours, especially when streaming, but this was a minor inconvenience. We already miss the place and are planning our next visit! Highly recommended for anyone looking for a relaxing, luxurious, and memorable getaway.

- Molly, November 2024

Dear Molly, Thank you very much for your fantastic review. At Beechgrove we all really apricate that and it motivates our team to work even harder. We been promised that early part of next year we are getting fibre optic broad band. Also thank you so much for referring your friend Joanne to book with us. We all wish you a verry merry Christmas and a wonderful New year See you soon Property Owner

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Summary

Over three floors
Eight bedrooms: 1 x emperor with free standing bath (decorative only, not for use), 2 x super-king-size, 2 x king-size, 1 x lower-ground-floor super-king-size, 1 x lower-ground-floor king-size with en-suite with walk-in shower, basin, WC, 1 x lower-ground-floor king-size
Bathroom with bath, shower over, basin, WC
Bathroom with roll top bath, shower over, basin, WC
Lower-ground-floor bathroom with bath, shower over, hand-held shower, basin, WC
Ground-floor shower room with walk-in shower, double basin, WC
Lower-ground-floor shower room with walk-in shower, basin, WC
Kitchen/diner
Utility
Dining room with decorative stove
2 x sitting room with decorative stove
Snug
Games room with Smart TV
Gas central heating
Double electric range oven, gas hob, microwave, fridge/freezer, washing machine, 2 x dishwasher, tumble dryer, kettle, toaster
2 x Smart TVs, pool table, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Travel cot and highchair available upon request
Off-road parking for 8 cars
EV charging available at £25 per day
Enclosed rear multi-level garden with gravel, lawn, multiple covered seating areas, hot tub
Four well-behaved dogs welcome
Sorry, no smoking
Shop and pub 0.3 miles
Note: There is a step down into the kitchen
Note: There is a Good Housekeeping Bond of £1500 which is payable to the owner by bank transfer before your stay
Please note: there is CCTV covering the outside of property for security reasons only
Please note: no ball games allowed on the premises or outside the property

The property

Beechgrove Manor is an elegantly detached house with a steamy hot tub, multiple woodburning stoves and welcoming pets, located in Workington, Cumbria.

Maryport 6.5 miles; Cockermouth 7.3 miles; Bassenthwaite Lake 13.4 miles.

Note: This property has a refundable Good Housekeeping bond of £1500.

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About the location

WORKINGTON

Maryport 6 miles; Cockermouth 7.7 miles; Bassenthwaite Lake 23 miles.

Workington is an ancient market and port town on the west coast of Cumbria, based at mouth of the River Derwent. The town has a selection of shops, bars and two theatres, as well as five churches and history dating back to Roman times, with forts positioned on the coast as coastal defences. Curwen Hall is a striking ruin, which was originally built around a pele tower that dates back to the 14th century and was used to shelter Mary Queen of Scots on her last flight to Scotland before her execution. In more recent time, Workington was known for the production of high quality iron ore and mining, and the town’s industrial history can be learnt at the maritime museum based on the cliffs in nearby Whithaven. The western side of the Lake District National Park can be reached in less than half an hour’s drive, to the west is the Solway Firth and its designated Area of Outstanding Natural Beauty, and to the east are the Lakeland Hills. A wonderful base for exploring the Cumbrian coastline.

Note: There is a Good Housekeeping Bond of £1500 which is payable to the owner before your stay. Please note: there is CCTV covering the outside of property for security reasons only. Please note: no ball games allowed on the premises or outside the property.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Workington, Cumbria & The Lake District (Ref. 1127078)

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Features

Reviews & Ratings

“Accommodation was perfect and ideally located for trips to Keswick and Cockermouth and the rest of the lakes .”

“Brilliant stay, would highly recommend”

“The property was beautiful and very elegant however customer service was just awful.”

“I’m not usually someone who likes to write reviews, but for this one, I thought it was important to make everyone aware.”

“We booked Beechgrove manor for a family weekend and it was just what we needed.”

“Everything about this property is elegant.”

“We recently stayed at Beechgrove we booked the hot tub which was broken and didn't get fixed while we were there!”

“We had a wonderful weekend celebrating my daughters 30th Birthday at Beechgrove Manor!”

“What a marvellous manor house!”

Summary

The property

View on map

About the location

WORKINGTON