“On arrival,settee covered in fluff, floor area near sink dirty.”
Cupboard with SPARE items was empty ( apart from hair drier) so no spare toilet paper. I object to be asked to replace the spare roll for next guests surely owners responsibility to equip cottage. Despite previous guest comment about mop & bucket in wardrobe it was still there! For a 4 person cottage sad lack of coat hangers, none in mop wardrobe. No kitchen roll. Many cottages have welcome tray but here no milk,teabags,coffee etc, would have been nice gesture for those arriving after long ...
Cupboard with SPARE items was empty ( apart from hair drier) so no spare toilet paper. I object to be asked to replace the spare roll for next guests surely owners responsibility to equip cottage. Despite previous guest comment about mop & bucket in wardrobe it was still there! For a 4 person cottage sad lack of coat hangers, none in mop wardrobe. No kitchen roll. Many cottages have welcome tray but here no milk,teabags,coffee etc, would have been nice gesture for those arriving after long journey.
Thanks for your feedback. I have asked the cleaner to do a deep clean and send the covers to the dry cleaners (which we do every year). The present cleaner can't carry a mop and bucked to the property so I am looking for another solution. There will be soon be more hangers to replace the missing ones.
Property Owner