“We had a really lovely time here , everything was perfect until we had no hot ...”
We had a really lovely time here , everything was perfect until we had no hot water , ruined our last night of our holiday , we couldn’t go out for our dinner reservation , not what you expect of a gold award property , we have been home 6 days and still haven’t heard an explanation as to why it happened , not good at all
We are so sorry to hear of the problems you encounted at the Hygge, and this is not the level of service we wish to offer to our guests.
We have spoken to Lakelovers and are led to believe they were not made aware of the issue until the following day, and therefore they could not respond.
In 6 years of owning the property, we have never experienced this problem , so immediately asked a plumber to review the system. They have been unable to identify any issues, and guests following your visit have not reported any problems either, so unfortunately, we are unable to identify why this problem occurred.
Property Owner